Paysafe Bulgaria EOOD

Junior SME Account Manager
Paysafe Group (Paysafe) is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, card issuing and online cash solutions.

Essential Skills
Maintain a solid understanding of Paysafe Digital Wallets products (NETELLER and Skrill) as well as great knowledge of the Group’s other payment processing solutions, systems, services and products.
Work proactively on up-selling Paysafe products and features to managed and non-managed SMEs
Provide SMEs with superior and professional service, support and follow-up for operational requests as well as for more complex projects and integrations, if required.
Display a strong understanding of each client’s business model in order to effectively promote and upsell Paysafe’s solutions, grow the existing portfolio and help SMEs optimize their payment processing activities.
Reach revenue targets within assigned SMEs in order to contribute to the attainment of the Company’s sales goals and to avoid account attrition.
Regularly monitor processing activities of SMEs, and communicate and interpret pertinent information, patterns and trends to clients.
Convey clear and accurate information at all times to SMEs regarding pricing and fee structures, industry rules and regulations, security and compliance matters, product information and project progress.
Liaise with Marketing team as well as other internal departments in order to effectively respond to SMEs’ inquiries and concerns, and to communicate feedback on customer and partner requirements, preferences and valued-added features.
Help SMEs grow and eventually hand them over to the Account Management Team if required.
Provide weekly reports.

Your Profile
A university degree or equivalent in Commerce, Business Administration or in an equivalent field of study or you have some prior experience in account management, customer support, sales or business development, ideally, but not limited to the online gaming and online payments space.
Fluent command in English (a second language is an advantage).
Ability to work independently, and possess strong organizational, time management and communication skills.
Passion for technology and customer service and ability to tactfully handle customer inquiries and negotiations.
Ability to look at situations from multiple perspectives, analyse and assess data with a view to improve or provide solution of a complex problem.
Experience drafting proposals and presenting in front clients will be considered important assets.
Ability to build rapport and work with people across different levels, functions, culture etc.

Additional benefits
The opportunity to write the history of a leading and growing multinational company
Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
Multiple career progression opportunities in a dynamic in-house business
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
Fun and collaborative working atmosphere
One of the top 10 best designed offices in the world

Are you ready to take your career to the next level?

Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Населено място:
Гр. София
90, Tsarigradsko Shose blvd., 1784 Sofia
Paysafe Bulgaria EOOD
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Paysafe Bulgaria EOOD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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