Обява
UpSkill Ltd.

Technical Support with Dutch- София
Описание
Upskill is transforming traditional HR Services into exciting, engaging, and effective Human Relations! Our team of experts is well-versed and experienced in delivering a large range of Talent Acquisition services. We are specialized in IT, ITO, BPO, SSC, SDC Recruitment, Executive Search and HR Consultancy. We are building strong connections and facilitating efficient relations between job applicants and employers.
We support both large international and local companies in growing their business, providing them with the best talent to help them succeed!
As a recruitment agency, we will provide you with all the information needed about the company, we will answer all your questions and will prepare you for the interview with the client.
Currently our client is a multi-channel customer engagement services provider, specializing in global, high-touch consumer, patient, and end-user management.
On their behalf we are looking for Technical Support with Dutch, who will help B2B pharma industry customers by providing resolutions of technical and network issues in a friendly and professional manner using different channels of interaction.

Main responsibilities:

• Perform level 1 resolutions in support of B2B customers;
• Diagnose and resolve technical issues, related with laptops, desktops, tablets, printers, mobile phones, routers, Microsoft office package and other applications;
• Maintaining technical proficiency in all hardware and software, utilized by the clients;
• Uninstall, reinstall software applications;
• Verify proper hardware and software set up;
• Resolve username and password problems;
• Assist with navigation around application menus;
• Troubleshoot email, VPN and other issues;
• Collaborate with colleagues and other resources in support of complex issues.

Job requirements:

• Fluency in both Dutch and English;
• Knowledge of MS Office, Windows and Internet applications;
• Experience with SAP will be considered as an advantage;
• High school diploma;
• Availability to work Monday - Friday, day shifts only;
• Excellent interpersonal and communications skills;
• Willingness to learn and obtain new skills and competencies in technology;
• Ethics, Team work and Positive attitude.

What we offer:

• Competitive salary and performance bonuses
• Opportunity for career progression
• Young and vibrant team environment
• Social benefits package
• Professional on-boarding and on-going trainings
If you meet the above mentioned criteria, don’t hesitate to apply!
We welcome the opportunity to learn more about you!

Please send your CV in English.

Please note that only short-listed candidates will be contacted.
License №2826. We will treat your application with full confidentiality!
Изисквания към кандидата
Образование: Бакалавър, Профил:

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Категория:
ИТ и Компютърни специалисти
Държава:
България
Населено място:
Гр. София
Дата:
22.Декември.2020
Организация:
UpSkill Ltd.
Организация:
Агенция за подбор на персонал
Детайли за организацията:
Повече информация за UpSkill Ltd. може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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