Online Support League of Legends
Our client is a leading provider of multilingual player support,localization and testing services for the games industry. Our client unique multilingual delivery model offers “One Stop Shop”
services. Theclient supports millions of players around the world every day!
The gaming industry is not only booming, but it is also changing.
Customer service is often a secondary concern for studios because development, design and
launch of a game are the ones driving up the numbers. As a result, in terms of customer
support gamers are often disappointed. Their high expectations are not met as studios still
view players as commodity even though the need for customer support 24/7 is there and
gamers don’t have the patience to wait when an issue arises.

Primary Responsibilities
Players respect other players, especially the ones that take the time to care! The player
support teams need to know their stuff, speak the same language as the gamers, and have the
empathy to drive amazing player support experiences. Also to maintain the games culture,
gameplay is an important part of theirjob. Inother wordstheplayer support teamis giventhe
time to play at work, how cool is that?!

What we are looking for

• Native/fluent level French (C1);
• Good understanding of English (B1);
• Ability to work in a team environment;
• Ability to build trust with the customers;
• Be a League of Legends player.

Bonus Skills
• Good knowledge of E-Sports;
• Good troubleshooting skills and analytical thinking;
• Good communication skills;

Our Offer
Ourclient believes the staffis theirmost important asset andtherefore wetake prideinfinding the
best, most talented and driven employees.
Among the benefits of working with us* are:
• salary much higher than the average Bulgarian wage;
• all our employees receive also: 1) meal vouchers (60 BGN), per month for 8-hour
working day; 2) additional health coverage; 3) free transportation for early and late
shifts (working hours can range from 8 am - 2 am, Monday - Sunday, onshifts);
• In our client offices they have: free gym, yoga, massage, corporate psychologist,
healthy days/weeks.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

All applications will be processed in confidentiality.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език, Френски език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Трудов срочен

Населено място:
Гр. София
Cross Border Talents
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Cross Border Talents може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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