Обява
CONCENTRIX SERVICES BULGARIA ЕООD

Microsoft Support Engineer with German- София
Описание
We're looking for a Microsoft Support Engineer with passion for technology to join our Cloud Services Support Team.
We assist corporate clients with their business-impacting technical issues.

So, what’s the role all about?
Handling Business Clients’ Technical requests via outbound calls, ticketing system and remote sessions
Analyzing service performance issues
Setting case priority depending on the clients needs
Providing relevant solutions through established procedures
Focusing on customer expectations and satisfaction
Collaborating with other team members to provide high-quality support

You are a good fit for the role if you:
Are advanced in both German and English
Have previous technical experience or relevant education
Have excellent communication skills
Are able to identify and understand clients’ needs
Have the ability to present complex information in a simple way
Are interested in specialization in various Microsoft services
Are up for a fresh new challenge

What you can expect from us:
Standard working hours Monday – Friday
Competitive salary with performance-based bonuses
Extensive initial training and onboarding
Certification program for Engineers accepted worldwide
Continuous training and upskilling program provided by local Subject Matter Experts (Coaches) or directly by the client
Professional Development and Career Navigation programs to map out the steps in your development
Health and Wellbeing initiatives
Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more
Send to us your CV now to open the door to the new career opportunities ahead of you!

We’re looking forward to meeting you!

Who are we?
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies. We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Изисквания към кандидата

Езикови познания:
Английски език, Немски език

Трудов опит:
Без професионален опит

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
ИТ и Компютърни специалисти
Контакт център (call centers)
Държава:
България
Населено място:
Гр. София
Адрес:
ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
12.Септември.2022
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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