Обява
CONCENTRIX SERVICES BULGARIA ЕООD

Customer Service and Moderation Agent with Italian
Описание
We are growing!

Our brand-new client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine, create and play.


Your typical day:

As a representative of the brand, you will be expected to deliver high-quality customer service mainly by email with a limited phone support for certain specific topics.

Our main activity in moderation is to ensure the content is appropriated to the audience and safe, also the Customer Care is in charge to interact with parents and gamers regarding account, billing questions, safety topics and other general issues and complaints.

We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.


What you need to have is:
Fluency in Italian, both written and verbal
Working level in English
Excellent communication and customer handling skills
Work experience in a customer service center is an advantage
Good typing and computer skills (MS Office applications)
Be organized, decision-making and analytical skills
Team player with a great attitude
High school education

What do you get from us?
Competitive salary
Standard working hours Monday to Friday
Virtual training and Work from Home options
A bright, modern and exciting place to work, with excellent staff facilities
Medical plan fully covered by the company
Transportation allowance and Life insurance
Various career development opportunities
Annual reward and recognition events
Holiday pay
Team and Concentrix events

About us:

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.
We are Different by Design.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език, Италиански език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
19.Юни.2020
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


Оферти от категорията

Оферти от работодателя
На работа с
    Сайтът предлага лесен и бърз достъп до близо 272 519 автобиографии и 42 693 работодатели. Чрез по-добрите менюта за работа, както и с повечето функции, които предлага, Rabota.bg доближава Работодатели и Кандидати като улеснява връзката между тях.