Обява
CONCENTRIX SERVICES BULGARIA ЕООD

Technical Support Associate with Russian and English for Microsoft Office 365- София
Описание
Who is Concentrix?

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. In a world full of average, we stand out. We believe experience is everything. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centres. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organisation, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix - a passionate company powered by passionate people.

If you’re the ‘go to’ person when it comes to all things tech related, we could have just the role for you. We’re on the lookout for IT enthusiasts to join our expert team here in Sofia.

So, what’s the role all about?
As a Support Professional, you’ll be troubleshooting for Office 365 Cloud customers and helping them out with any problems or questions they may have about their software. Using your expert knowledge, you’ll do whatever it takes to get to the bottom of the issue, making sure they get a first-class experience along the way.

Additionally if you are familiar with Microsoft products (basic knowledge) and you able to lose the jargon and explain steps in simple way, you are very likely to be successful in our process. Technical or Customer Support background is considered as a strong advantage but it is not necessary.

We are looking for someone who have:
Excellent communication skills in required language - Russian;
Very good command of English language;
Analytical thinking;
Customer-oriented attitude, combined with excellent soft skills;
Ability to capture information easily, summarise it and provide it briefly;
Ability to adapt quickly;
Good time management skills and multitasking ability;
Technically-oriented interests with strong troubleshooting and problem solving skills;

What we offer:
Strong remuneration package;
Free Health Insurance + discount for a sport card;
Work week from Monday to Friday;
Individual career path - personal training on the maintained technologies, great source of technical articles and support information;
Management and technical career growth;
Enhanced by learning and development program;
Regular performance assessment;
Standard working hours;
Environment of high skilled and collaborative colleagues;
If you’re up for a fresh new challenge, fancy the idea of working for a bright, forward thinking business, and picking up some new skills along the way, then look no further!

Send us your CV now to open the door to the new career opportunities ahead you!

We can't wait to meet you!
Изисквания към кандидата

Езикови познания:
Английски език, Руски език

Трудов опит:

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
ИТ и Компютърни специалисти
Държава:
България
Населено място:
Гр. София
Адрес:
ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
16.Септември.2020
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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