Обява
CONCENTRIX SERVICES BULGARIA ЕООD

Technical Support Associate with Russian and English for Microsoft Office 365- София
Описание
Who is Concentrix?
Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.
We are Different by Design.

So, what’s the role all about?
As a Technical Support Associate, you will assist customers with resolving technical issues that impact their Office 365 experience. You will receive requests via ticketing system (e-mail) and make outbound calls. You will provide problem resolutions to the system administrators of Office 365 subscriptions by preforming a question diagnosis while guiding them through step-by-step solutions. You will provide support by clearly communicating solutions in a user-friendly, professional manner.

We are looking for someone who have:

• Excellent communication skills in required language - Russian;
• Very good command of English language;
• Analytical thinking;
• Customer-oriented attitude, combined with excellent soft skills;
• Ability to capture information easily, summarise it and provide it briefly;
• Ability to adapt quickly;
• Good time management skills and multitasking ability;
• Technically-oriented interests with strong troubleshooting and problem solving skills;

What we offer:

• Strong remuneration package;
• Free Health Insurance + discount for a sport card;
• Work week from Monday to Friday;
• Individual career path - personal training on the maintained technologies, great source of technical articles and support information;
• Management and technical career growth;
• Enhanced by learning and development program;
• Regular performance assessment;
• Standard working hours;
• Environment of high skilled and collaborative colleagues;
Send us your CV now to open the door to the new career opportunities ahead you!
We can't wait to meet you!
Изисквания към кандидата

Езикови познания:
Английски език, Руски език

Трудов опит:

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
ИТ и Компютърни специалисти
Държава:
България
Населено място:
Гр. София
Адрес:
ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
10.Юни.2021
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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