Account Services Representative with Polish, Swedish or Icelandic and English

FULLY PAID TRAINING | HEALTH & DENTAL COVERAGE | PRODUCTIVITY BONUSES | NO LATE OR NIGHT SHIFTS

Why consider this role?
• Enjoy better work-life balance with no late or night shifts.
• Take care of your well-being with additional health insurance and a dental package.
• Get more from your benefits with food vouchers, a transportation allowance, and a co-financed Multisport card.
• Get rewarded for your efforts with productivity bonuses and above-standard social benefits.
• Start with confidence through fully paid training from day one.

Your mission
Are you a people person who enjoys conversations and making life easier for others? Join a customer-focused team where you’ll provide friendly, non-technical assistance and help customers find the right answers through real-time communication.

What you’ll do
• Assist customers via phone, email, and live chat.
• Answer questions and provide clear, helpful information.
• Guide customers through non-technical requests and everyday inquiries.
• Record customer interactions and relevant details accurately in the system.
• Ensure a smooth, positive experience with every conversation.

What you bring
• Excellent Polish, Swedish, or Icelandic and very good English skills.
• A genuine desire to help people and communicate with customers.
• Strong listening, communication, and problem-solving skills.
• Attention to detail and confidence working with digital systems.
• A proactive, friendly, and customer-oriented attitude.

Your schedule
• No late or night shifts.
• A customer support role designed to offer a more balanced routine.

A good move for you if…
You enjoy talking to people, finding solutions, and making sure every customer feels heard and supported. If great service comes naturally to you, this could be your next career step.

Let’s talk
Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809