Обява
Paysafe Bulgaria EOOD

Customer Care Agent – Paysafecard
Описание
Paysafe Group (Paysafe) is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, card issuing and online cash solutions.

What to expect
Resolving customer queries which are escalated from the 1st level Customer Care Center
Answering queries matching your language skills
Close co-operation with the external Customer Care Center
Liaising with other departments and external partners
Create and update communication templates
Documentation of resolved queries in our ticket systems

To be successful you need to have
A levels or equivalent school leaving certification
Relevant professional experience in similar position
Very good knowledge of MS-Office
Proficiency in English
Native/excellent skills in at least one of the following languages - Polish or Romanian
Customer- and service-oriented personality
Professional manner
Independent, collaborative, and pro-active working style
A good team player, who works well under pressure
Hands-on mentality and an international mindset

We offer in return:
The opportunity to write the history of a leading and growing multinational company
Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
Multiple career progression opportunities in a dynamic in-house business
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
Fun and collaborative working atmosphere
One of the top 10 best designed offices in the world
Only shortlisted candidates will be contacted

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
90, Tsarigradsko Shose blvd., 1784 Sofia
Дата:
9.Септември.2020
Организация:
Paysafe Bulgaria EOOD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Paysafe Bulgaria EOOD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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