Обява
Easy Consult

Technical Support Engineer
Ref.No:
DG_TSe
Описание
Are you ready for new challenges?

Are you looking for an opportunity for professional development?


The Technical Support Engineer has the responsibility and authority to use their education, experience, and professional discretion to immediately resolve issues. Getting issues clearly identified, contained, resolved, coordinating documentation updates and notifications in a way that prevents future issues, with urgency, is their measure of success. Day to day supervision will come through operations, but reporting structure is through Engineering.


If the answer is YES, WE ARE LOOKING FOR YOU!


Our client is a leader in the field of technical support and BPO services, and the position is a Technical Support Engineer with:

• Polish
• French
• Italian
• German
• Dutch
• Hungarian



Responsibilities:

- Accommodating revised specifications, design, manufacturing, or mounting or issues;
- Resolving technical problems;
- Supporting creation and revision of standards for design, as necessary;
- Answering queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems;
- Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records;
- Routing calls to product line specialists, application, or system support specialists, as required;
- Maintaining and updating records and tracking databases;
- Alerting management to recurring problems and patterns of problem.


Requirements:

- Bachelor’s Degree in Engineering, similar program or equivalent work experience;
- Fluency or good level in main language (B2 or C1);
- Advanced in English (B1-C1);
- Attention to detail;
- Excellent communication, interpersonal and organizational skills.


Our Client Offers:

- Competitive salary + bonuses;
- Excellent social package;
- Modern office with top location;
- Life insurance;
- Opportunity for professional development.



ЕNHANCE YOUR TALENT! If you think you match the requirements above and you are interested in this opportunity, please do not hesitate to send us your CV in English.

For more information call us on 0882 356 944 or denitsa.gineva@easyconsultbg.com.

Only short-listed candidates will be contacted.


Easy Consult Company LTD - Recruitment Agency (license № 2339 from 30.08.2017)
Our services are free of charge for candidates.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
Без професионален опит

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Трудово възнаграждение:
От 2000 до 2900 лева на месец

Категория:
Консултантски услуги
Контакт център (call centers)
Държава:
България
Населено място:
Гр. София
Дата:
15.Май.2019
Организация:
Easy Consult
Организация:
Агенция за подбор на персонал
Детайли за организацията:
Повече информация за Easy Consult може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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