Обява
CONCENTRIX SERVICES BULGARIA ЕООD

French Sport Support Associate - Varna
Описание
Want to be part of the customer service team for the No.1 Sports Brand in the world?

You will be passionate about the product and highly motivated to deliver exceptional customer service. You will want to build a rapport with repeat customers and be as enthusiastic as they are about the brand and product.

Want to be part of a friendly, international and sociable team who enjoy working together to deliver exceptional service? All whilst living in one of Europe’s most vibrant cities?

Objective:

The support associate will be responsible for taking inbound calls from prospective customers with regards to sports clothing and products, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to maintain a good knowledge of the sports environment and the latest gadgets in order to increase our customer support.

You will be responsible for but not limited to:
Offering customer service to end users/dealers in relation to a wide range of products
Supporting customers/ dealers via chat and phone
Ensure customer satisfaction by providing timely and accurate information
Logging detailed and accurate case notes to ensure optimal assistance for customers

Experience and personal skills needed:

High School Education
Fluency in French, both written and verbal
Advanced level of English
You have strong typing and PC skills
Willing to work flexible hours – Monday to Sunday
Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail
You are outgoing and approachable, with excellent customer service and enjoy working in a team environment
You are interested in sports and you enjoy different sports activities
Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation

We offer you:
Competitive salary
A bright, modern and exciting place to work, with excellent staff facilities
Medical plan fully covered by Concentrix
Life insurance
Various career development opportunities
Annual reward and recognition events
Holiday pay
Team and Concentrix events

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specialising in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.

We are Different by Design.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език, Френски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Бизнес /консултантски услуги
Държава:
България
Населено място:
Гр. Варна
Адрес:
район р-н Лозенец ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
19.Юни.2020
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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