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Телетек Европа ЕООД

First Level Technical Client Advisor with German OR French- София
Описание
First Level Technical Client Advisor with German OR French
At TTEC (formerly TeleTech), we provide learning and development opportunities,a growth oriented culture, and a stimulating and positive work environment.

When you join our team, you are more than just an employee. You are a member of the TTEC family. That's why we offer benefits and perks that support your quality of life, goals and future needs.

What do we offer?

• Extensive training programs;
• Environment that stimulates achievement and excellent customer service;
• Competitive remuneration package;
• Access top notch business best practices;
• Work in a challenging and pleasant business environment;

So join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC a great place to work at.

Your responsibilities will be related with:

• Accepting requests through different communication channels, logs and identifies the problem;
• Responding to customers via chat and/or email with limited voice communication.
• Manage customer expectations by taking into consideration customers’ entitlement and customer issue;
• Keeping customers informed, setting and following up on commitments, keeping precise case documentation and case ownership;
• Meeting deadlines and delivering services according to customers’ service level agreements;
• Developing working knowledge of supported products and technology as well as applicable technical support tools


Do you have the following?

• Excellent level of written and verbal communication in German OR French;
• Good level of written and verbal communication in English;
• Analytical and troubleshooting skills;
• Customer handling skills;
• Ability to prioritize tasks and manage time efficiently while working with minimal supervision;
• Ability and willingness to learn new technologies, expand knowledge and solidify expertise in the information technology field.

Then be part of our global team of more than 55,000 employees in over 18 countries worldwide!

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

Click on the Apply Online button to let us know about you.
Please send your CV in English.

Position: Technical Support Specialist (First Level Technical Client Advisor)
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Служители

Трудово възнаграждение:
От 2200 до 2500 лева на месец

Категория:
Бизнес /консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
Business Park Sofia, Bldg. 3, FL 3 Sofia 1766, Bulgaria
Дата:
21.Ноември.2018
Организация:
Телетек Европа ЕООД
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Телетек Европа ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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