Обява
Телетек Европа ЕООД

Chat Support Representative with Italian - Work from home
Описание
We are conducting a Virtual Hiring process for the safety of our applicants.

TTEC has an excellent opportunity for you to provide outsourced support services to our client Revolut, an innovative international Fintech company focused on offering banking services: prepaid debit card, currency exchange, cryptocurrency exchange and peer-to-peer payments.

We are looking for customer service superstars who will ensure the customers’ personal experience remains at the heart of everything they do.

What would you be doing?

Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

What we offer:
Competitive salary;
Pay for Performance bonus;
Private Health/Medical Insurance and Eye Care Reimbursements;
Reimbursement program;
Rent insurance allowance;
20 Annual leave days.

We are looking for...

We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We especially value candidates with:

Verbal and written fluency in Italian;
Very good English language skills;
Previous customer service experience will be an advantage;
Excellent communication skills;
The ability to multitask.

Why TTEC?

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.


When you join our team, you are more than just an employee. You are a member of the TTEC family.
Experience being part of a global family.


Please send your CV in English

All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
Изисквания към кандидата

Езикови познания:
Английски език, Немски език

Трудов опит:
Без професионален опит

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Контакт център (call centers)
Държава:
България
Населено място:
Гр. Пловдив
Адрес:
Business Park Sofia, Bldg. 3, FL 3 Sofia 1766, Bulgaria
Дата:
9.Септември.2022
Организация:
Телетек Европа ЕООД
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Телетек Европа ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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