Карготек България ЕООД

Specialist, Customer Master Data
Specialist, Customer Master Data
Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Join us for a smarter and better everyday

Our Team is growing and we are looking for talented individuals who are looking to develop and grow in an international and respectful organisation. Our environment of continuous improvement, innovation, openness and diversity provides the best place to drive and develop as a professional and a person. In this role, you will support the Cargotec Customer Master Data process including performance measures, process standards and policies via touch points and interfaces to related process areas.

Your daily challenges:

• Support the maintenance of Customer Master records, including, but not limited to Customer Creation, Change of accounts, Master Data Service Management, 3rd Party outsourcing partner Service Tickets handling, etc.
• Coordinate with other business functions (Credit Control and Collections, IC, AR, Customer Service, Sales Support, Information Technology, etc) to ensure timely and accurate customer data maintenance – supporting transactions and downstream processes
• Provide high quality master data by utilizing customer master audit reports to proactively identify and resolve issues
• Customer sales transactions involvement, as necessary, to complete order process related to changes in customer master information
• Participate in process improvements based on investigation/analysis and solicited feedback, including updates to audit and training materials
• Execute quality checks and ad-hoc reports
• Basic understanding of key business processes (credit, sales reporting, order-to-cash) and supporting information systems/databases
• Coordinate with IT support personnel to ensure enhancements and production support items are prioritized, requirements and design completed, tested, and implemented in a timely manner
• Provide training of Cargotec systems customers and new team members
• Identify improvement areas and suggest development of the processes accordingly and has project role in CMD development projects
• Support the Supervisor/TL in communication / escalation process to ensure alignment of interested parties
• Supporting role in TO-BE processes design as a collaborative function to the Global Process Owner, the Supervisor and/or TL
• Support 3rd Party outsourcing partner CMD Team operations
• Working time for the role will be on late shifts - Mon-Fri - 12.00- 21.00

What you'll need to succeed:

The ideal candidate has good communication, organisational and analytical skills, demonstrates logical thinking and has process oriented mindset and always drive for the best possible end state for number of different stakeholders.

Ideally you have:
• Minimum Bachelor Degree in Accounting, Finance, Economics, Mathematics
• SAP experience - strong plus
• Proficiency in computer applications including Microsoft excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools
• Full professional proficiency of written and oral English required, other languages being an asset
• Willing to travel and international mind-set

You will be part of:

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

In addition we also offer:

• Healthy work environment
• Company sponsored medical insurance program
• Food vouchers
• Company paid sport card
• Transportation allowance

Cargotec and its businesses
Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec's sales in 2017 totalled approximately EUR 3.3 billion and it employs over 11,000 people.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Експертен персонал без ръководни функции

Населено място:
Гр. София
София, Бул. Витоша 89Б, Милениум Център, етаж 8
Карготек България ЕООД
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Карготек България ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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