Customer Service Specialist (Material Demands)

What makes the ideas fly? For us – ambition, empathy, responsibility and, of course, our people.
Whether aircraft maintenance or engineering, supply chain and logistics, first year apprentice or
highly specialized professional, we all are aviationeers who think forward.
We keep you flying!


When you join our team, you will:
Perform customer service functions and ensure timely and adequate response to internal and external customers
Handle aircraft related material demands
Perform purchasing and sourcing activities for aircraft material and negotiate prices when needed
Track, monitor and clarify all created purchase orders until availability at demand location is ensured
Provide feedback and status to customers on a daily basis via LHT own systems
Liaise with material and logistics organizations on a daily basis in English language
Assist with projects/ reports if necessary
You match our need, if you have:
Fluency in English – both written and spoken
High level of customer service and orientation;
Relevant job experience would be considered as an advantage
Teamwork ability, assertiveness, persuasiveness, adaptability;
Attention to detail and are goal oriented;
Problem solving skills and productivity driven;
Ability of decision making and self-initiative.
In connection with the current recruitment campaign for an employee for the announced position, your CV data and your contacts will be collected and recorded by Lufthansa Technik Sofia OOD. Some of the information that you provide voluntarily is personal information and falls under the special protection regime under the Law on Personal Data Protection. We inform you and you agree that the personal data provided by you will be processed for the purposes of the current selection process as well as stored for realization of future recruitment not longer than 3 years regarding the legitimate obligations of the data controller. Your data will be stored within the above-mentioned period as the end of the campaign. end of the campaign We consider that the end of the campaign is the moment of acceptance of the job offer by the candidate to whom we have proposed the position. Lufthansa Technik Sofia OOD can provide your personal information to corporate bodies and individuals who are assigned to actions and activities relating to the selection process and in respect of any future recruitment.