Business Process Expert

Business Process Expert
Lufthansa Technik is the world’s leading provider for maintenance, repair and overhaul services (MRO) of aircraft components and engines with more than 50 years’ experience in helping the world’s leading airlines deliver top-quality products at competitive rates.

Lufthansa Technik Sofia LTD started its operations in October 2008. The company performs heavy maintenance checks on the Airbus A320 family and Boeing B737 including B737 Classic and B737 NG.

In connection with our growth we are now looking for dynamic and motivated people who would join our team in the position of:

Business Process Expert

The role of the Business Process Expert is to:
• Ensure and support the design, implementation and improvement of Material Management Services for Commercial Base Maintenance;
• Develop, lead, support and consult projects, related to process improvement and/or achievement of the Product Division’s strategic objectives;
• Facilitate process workflow for better inter/intra-departmental collaboration on process improvements, automation capabilities and clearly defined end-to-end use cases;
• Collect and document business requirements for projects, process improvement/automations or ERP changes;
• Support the Material Management department in development of Continuous Improvement initiatives using agile methodologies;
• Build up and develop the required Continuous Improvement and Project Management standards and coach other employees on required tools and methods (Agile project management, Lean methodologies etc.);
• Promote Team Spirit and Continuous Improvement culture within the department;
• Other tasks when required, e.g. to ensure communication or to support innovation activities.

To be successful with the role you need to obtain:
• Master degree in relevant area (e.g. business administration, information technology, economics, finance);
• Previous working experience in business process management / business analysis;
• Have very good project management, change management and process improvement skills;
• Strong analytical skills and data driven approach ;
• Track of experience in business requirement IT solution mapping;
• Creative problem solver;
• Experience with IT change management would be an advantage (SAP, JIRA, different BI software);
• Outstanding organizational, communication and presentation skills;
• Strong ability to make other people engage;
• Good facilitation skills.

DESIRABLE QUALIFICATIONS COMPETENCIES
• A track record of leading successful Change Management, large-scale Process Improvement / Transformation projects;
• Additional training or qualification in improvement methodologies (Lean, Agile project management, etc);
• International experience.


The offer best suits you..
If you enjoy flexibility at work and like being part of a fast paced, team focused and friendly environment with plenty of opportunities for personal and professional development.

We are looking forward to receive your resume in English!

We appreciate highly your interest in our company and we can guarantee that each application will be considered with strict attention and confidentiality but only those selected for interview will be contacted.

Accept the challenge to join us!

In connection with the current recruitment campaign for an employee for the announced position, your CV data and your contacts will be collected and recorded by Lufthansa Technik Sofia OOD. Some of the information that you provide voluntarily is personal information and falls under the special protection regime under the Law on Personal Data Protection. We inform you and you agree that the personal data provided by you will be processed for the purposes of the current selection process as well as stored for realization of future recruitment not longer than 3 years regarding the legitimate obligations of the data controller. Your data will be stored within the abovementioned period as the end of the campaign. end of the campaign We consider that the end of the campaign is the moment of acceptance of the job offer by the candidate to whom we have proposed the position. Lufthansa Technik Sofia OOD can provide your personal information to corporate bodies and individuals who are assigned to actions and activities relating to the selection process and in respect of any future recruitment.