Technical Support Engineers with German, Italian, Dutch and/or English- София

TECHNICAL SUPPORT ENGINEERS WITH GERMAN, ITALIAN, DUTCH AND/OR ENGLISH

Our client - SolarEdge, is one of the biggest providers of power optimizer, solar inverter and monitoring solutions for photovoltaic arrays. The company plans to expand its operations in Bulgaria. More Technical Support Engineers would be added to the staff to harness the huge opportunities in the country.

Your main responsibilities will be to:
Provide support in the troubleshooting and diagnosis of grid tie solar inverter issues encountered in the installation and start-up products by using general knowledge, product schematics, data stored in the knowledge-base, and other sources of information available;
Escalate cases to relevant tier 1’s;
Provide updates to knowledge database used by other technical support representatives with new troubleshooting information discovered in the resolution of customer calls.

What does it take to be a part of the SolarEdge team?
Electrotechnical Education/Knowledge/Experience;
Call center experience is helpful;
Commercial qualification or Practical engineer in the area of Mechanics, Electronics, Electrical Engineering;
Fluency in one of these languages: English, German, Italian, Portuguese, Spanish, Polish, Dutch, Slovenian, Hungarian or Czech

Optimize your career with SolarEdge and get:
Excellent remuneration package;
Lots of social benefits – food vouchers, sport card, private health insurance, etc.;
13th, 14th and 15th salary as a grateful gesture for being an employee within the company;
Great office location and working hours.

Whatever your smart energy needs are, SolarEdge has a solar solution for you.