Астреа Рикрутмънт ЕООД

Remote Support Associate with French, Italian, German or Czech and English (Part Time)
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – well-established and recognizable name in the customer experience
field. We are on a search for sunny, confident and reliable people for the role of PTE Call
Remote Support Associate with French, Italian, German or Czech and English (Part Time).

Essential Duties and Responsibilities:
* Conversing with customers daily;
* Listening with empathy and care and taking note of various issues, questions and requests;
* Diving into each case and aiming to provide answers and resolve the situation quickly;
* Serving as a guide and helping customers navigate through the resolution process;
* Looking out for reoccurring patterns and informing other coworkers and supervisors;
* Showcasing your team-player attitude by being there for others and offering advice and a
helping hand.

* Fluency in French, Italian, German or Czech and English language;
* Sunny and open approach to work and customers;
* Confident and flexible with great soft skills;
* Team player on a mission to deliver top-notch service;
* Familiar with basic OS and Android features;
* Reliable, organized and able to handle multiple tasks.

Our client offers:
* Flexible working hours and a full-time remote job (4h or 6h shifts);
* Encouraging and stimulating work environment that values your commitment;
* Onboarding and plenty of opportunities to advance your career within company
* Solid salary and paid Holiday leave days;
* Extra health package and other social perks for all employees.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_PCCSFIGCE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).
Изисквания към кандидата

Езикови познания:

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Контакт център (call centers)
Населено място:
Гр. Fully Remote
гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3
Астреа Рикрутмънт ЕООД
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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