Technical Support Representative with Spanish – Microsoft Surface- София
Описание
Your day to day role:
You will be responsible for providing support to a wide range of Cisco services. As the first point of contact at Cisco, you will represent the Cisco Brand Promise by delivering a low effort experience and driving a complete resolution of the customer’s needs. You will support customers, partners and Cisco employees through a variety of channels such as phone, email and chat. Complex and out of scope work will be passed quickly to the next level of support.
Essential criteria:
Fluency in written and spoken English and Spanish
Previous customer service experience in a service driven environment
Computer literacy
Excellent soft skills and emotional intelligence
Decisiveness, ability to identify root cause and willingness to go beyond initial symptoms, thinking strategically
What’s in it for you:
To be part of the Gold Award winner company in the category “Employees at the heard of everything” for large companies at the South East Europe customer service awards 2020
Opportunity develop your career in a global company of over 225,000 employees across more than 40 countries
Free additional medical and dentist insurance
Sports card discount
Corporate discounts and allowances
Изисквания към кандидата
Езикови познания:
Английски език, Испански език
Трудов опит:
Ние предлагаме
Ниво в йерархията:
Експертен персонал без ръководни функции
Категория:
Консултантски услуги
Бизнес /консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
24.Февруари.2021
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за
CONCENTRIX SERVICES BULGARIA ЕООD може да получите
ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.