Обява
Телетек Европа ЕООД

Junior Business Consultant - English- София
Описание
We’re hiring and are looking to connect with you to help us ensure a smooth Business process as a Junior Business Consultant - English with TTEC in Sofia, Bulgaria.

Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TTEC:

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

As a TTEC Customer Experience Champion, You’ll Enjoy:

· Competitive annual base salary
· Continuous paid training on the latest technology
· Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
· 20 Annual leave days
· Relaxing room
· Potential for rapid advancement in many fields, and throughout 17 countries!

What You’ll be Doing:

As a Junior Business Consultant, you will provide information, support, coaching and guidance to business clients. This could range from supporting various accounts to win deals with the client to working directly with the client and attending meetings between them and the account team. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job.

On a typical day, you’ll:

· Gain an in-depth knowledge of the Studio offerings and the ability to advise businesses on the range of the available options;
· Troubleshoot client application data issues and providing helpful workarounds to improve the quality of transformation plans;
· Client value planning and value driver optimization;
· Creatе awareness about the Studio platform / attending and presenting on regular community calls;
· Takе part in client assessments with the Modernization Studio and providing support for client assessments and managing assessment teams to deliver assessment sprints;
· Providе information on apps transformation options;
· Offer mentoring and coaching to help the account through a period of app transformation project for a client;
· Organizе and deliver detailed technical trainings / seminars on the Value Streams / functionalities in the Studio to provide better support to the wider audience/ community;
· Review and add functional activities for future product development (working closely with Studio Development Team with Jira, GitHub);
· Create training documents and record demonstration videos.

Why You? What You Bring:

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following:

· Fluency in written and verbal English;
· Strong verbal and written communication skills;
· Ability to understand client needs and requests;
· Good analytical skills;
· Close attention to detail;
· Ability to work in a team as well as independently;
· Thinking outside of the box, problem solving skills.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.

For more information about TTEC, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
Изисквания към кандидата

Езикови познания:
Английски език, Италиански език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Служители

Категория:
Консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
бул. Дунав 5, Бизнес център Роял Сити
Дата:
13.Септември.2021
Организация:
Телетек Европа ЕООД
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Телетек Европа ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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