Обява
CONCENTRIX SERVICES BULGARIA ЕООD

Technical Support Specialist with French (CTS) - Canadian shift
Описание
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.
We are Different by Design.

We are proud to have created a culture that encourages the sharing of ideas, where people feel valued and have the opportunity to really make a difference. However, working with us is so much more than just a job. It’s about being part of our incredible team, and having a LOT of fun along the way! There’s always a real buzz across our sites with loads going on, whether its team activities, fun days or supporting local charities. There’s something for everyone!

If you’re up for a fresh new challenge, and fancy the idea of working for a bright, forward thinking business, and maybe picking up some new skills along the way, then look no further!


So, what’s the role all about?
Working on behalf of our clients the Technical Support Specialist will provide responsive and competent technical support to customers who require help with customer service, product information, or assistance with installation and usage of hardware or software application as required by the needs of each specific product line.

You will ensure that all customers are satisfied with the effectiveness and efficiency of the support they receive. By utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. You will be effectively managing cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues.

Type: Permanent
Hours: Full time/ 40 hours
Days: Monday – Friday
Hours: 16:00 - 01:00

How we will look after you?
We will give you access to the latest technologies and trends from the world's biggest IT services company. From your first day, we will look after you and make sure you are fully prepared for the role by delivering comprehensive training with our trainers who are the best in the EMEA region. They will give you all tools you need to make your role successful and will coach you through the whole process. On top of that, we give you excellent opportunities to grow vertically within the team or horizontally within the organization as over 90% of our management and support roles have been filled internally.

Who we are looking for?
If you’re the ‘go to’ person when it comes to all things tech related that could be the role for you. If you are familiar with Windows Server OS (from 2008) and have knowledge of Windows OS (administration) you are a candidate we looking for. On top of that we are looking for good knowledge of Active Directory and TDP/IP, UDP, RDP and HTTPS.

That’s just the beginning. In any case, thanks for reading. If you are interested, drop us your CV.
We’re looking forward to meeting you!

#AGENTCNX
#wah
Изисквания към кандидата

Езикови познания:
Английски език, Френски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
район р-н Лозенец ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
6.Януари.2021
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


Оферти от категорията

Оферти от работодателя
На работа с
    Сайтът предлага лесен и бърз достъп до близо 274 834 автобиографии и 42 925 работодатели. Чрез по-добрите менюта за работа, както и с повечето функции, които предлага, Rabota.bg доближава Работодатели и Кандидати като улеснява връзката между тях.