Adecco Bulgaria Ltd

Swedish Customer Support Specialist
Swedish Customer Support Specialist
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,700 branches, with 36,000 full-time employees in over 60 countries and territories around the world.

On behalf of our client, an international BPO company in Sofia, we are currently seeking bright professionals for the role of Swedish VIP Customer Support.


Manage on a day-to-day basis the accounts of the company’s top-tier betting customers
Prepare scheduled and ad hoc personalized offers
Build up individualized relations with each player via phone, email and chat
Prepare and analyze reports regarding customer experience
Monitor clients’ accounts and market performance
Actively look for ways to increase the quality of the provided services & the business revenue


Fluent written & spoken Swedish language
Good English language skills
Strong time management and prioritization abilities
Ability to easily deal with challenging situations
Continuous track record of target achievement
Influencing and sales skills
Self-motivated and enthusiastic approach to work
Desire to collaborate in a team
Passion for sports is an advantage


Top-notch salary
Monthly performance bonuses
Additional health insurance;
Food checks
Half price sport cards
Additional paid leave
Working hours, organized in shifts
Taxi vouchers
Career advance & learning opportunities
Game room (play station, foosball & pool table)
Free snacks and beverages in the office

If you meet all the requirements and are interested in the opportunity, please send your CV in English.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment №1814 from 08.12.2014
Изисквания към кандидата

Езикови познания:
Английски език, Шведски език

Трудов опит:
Без професионален опит

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Студенти/Стажанти, Служители

Консултантски услуги
Населено място:
Гр. София
София, Младост 4, Бизнес парк, сграда 11 А, ет.2
Adecco Bulgaria Ltd
Агенция за подбор на персонал
Детайли за организацията:
Повече информация за Adecco Bulgaria Ltd може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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