Обява
CONCENTRIX SERVICES BULGARIA ЕООD

French Sport Support Associate- София
Описание
Want to be part of the customer service team for the No.1 Sports Brand in the world?

You will be passionate about the product and highly motivated to deliver exceptional customer service. You will want to build a rapport with repeat customers and be as enthusiastic as they are about the brand and product.

Want to be part of a friendly, international and sociable team who enjoy working together to deliver exceptional service? All whilst living in one of Europe’s most vibrant cities?

Objective:

The support associate will be responsible for taking inbound calls from prospective customers with regards to sports clothing and products, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to maintain a good knowledge of the sports environment and the latest gadgets in order to increase our customer support.

You will be responsible for but not limited to:
Offering customer service to end users/dealers in relation to a wide range of products
Supporting customers/ dealers via chat and phone
Ensure customer satisfaction by providing timely and accurate information
Logging detailed and accurate case notes to ensure optimal assistance for customers

Experience and personal skills needed:

High School Education
Fluency in French, both written and verbal
Advanced level of English
You have strong typing and PC skills
Willing to work flexible hours – Monday to Sunday
Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail
You are outgoing and approachable, with excellent customer service and enjoy working in a team environment
You are interested in sports and you enjoy different sports activities
Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation

We offer you:
Competitive salary
To be part of the Gold Award winner company in the category “Employees at the heard of everything” for large companies at the South East Europe customer service awards 2020
Opportunity develop your career in a global company of over 225,000 employees across more than 40 countries
Free additional medical and dentist insurance
Transportation allowance
Multisport card discount
Refer a friend bonus – one of the biggest at the market
Variety of company events – recognition initiatives, team buildings, monthly fruit days, breakfast, kids days in the office, free massages and more
Corporate discounts
bright, modern brand new modern office with convenient location next to metro station
Relocation support if needed

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specialising in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.

We are Different by Design.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език, Френски език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
район р-н Лозенец ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
22.Октомври.2020
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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