Customer Support Advisor with Swedish

About the role
We are looking for Customer Support Advisors fluent in Swedish to join an international customer support team.
You will provide voice-based customer support with basic technical assistance to professional customers, including psychologists, therapists, schools and universities.

Your responsibilities
Provide professional customer support by phone
Assist with accounts, orders, subscriptions and licensing
Help customers navigate digital platforms and resolve basic technical issues
Ensure high customer satisfaction and service quality
Escalate more complex issues when required

Requirements
Fluent in Swedish
Good level of English
Previous Customer Service/Support experience is an advantage
Excellent communication and problem-solving skills
Customer-focused attitude and attention to detail
Comfortable working with computer systems

What we offer
Working schedule: Monday–Friday, 10:00–19:00
Hybrid working model
4 weeks of training + 1 week of nesting onsite
After training: 3 days home office + 2 days office
International working environment
Professional development opportunities

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.