Обява
CONCENTRIX SERVICES BULGARIA ЕООD

Customer Service Advisor with German
Описание
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public-sector clients.


Our ideal candidate:

Is able to communicate freely in German with working level of English
Is passionate for providing the best customer service
Takes ownership of their work and multi-tasks well
Is a problem solver and is able to flex to different customer profiles

Main responsibilities
Deliver a high level of customer service by:

Using empathy/positive language when answering questions while they’re browsing our website.
Helping each customer find their ideal car.
Spotting opportunities to provide information that your customer may require at a later stage.
Dealing with requests between booking and pick-up.
Conducting post-travel investigations after the rental has finished.
Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.

What’s in it for you

Competitive salary
A bright, modern and exciting place to work, with excellent staff facilities
Performance related pay
Voluntary Medical plan
Transportation allowance
Life insurance
Annual reward and recognition events
Holiday pay
Team and Concentrix events
Relocation package
Изисквания към кандидата

Езикови познания:
Английски език, Немски език

Трудов опит:
Без професионален опит

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Служители

Категория:
Консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
район р-н Лозенец ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
10.Януари.2020
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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