Обява
Cargotec Bulgaria

Interim Team Lead, HR Services
Описание
Cargotec is a leading provider of cargo and load handling solutions and services with the goal of becoming the global leader in sustainable cargo flow.

Cargotec Business Services was established in Sofia, Bulgaria in August 2017 and has close to 450 employees now. Our goal is to help accelerate Cargotec’s success by providing world-class global business services in the areas of Finance, Human Resources and Indirect Procurement.


Join us for a smarter and better everyday!

Lead a team of HR specialists for Kalmar business to perform HR related services and manage the service delivery of this team in alignment with corporate and business area HR as well as customers’ needs and expectations.
The position is for maternity replacement.

Main tasks and responsibilities
Acting as SPOC for the respective Country/Cluster HR Manager/s
Daily distribution of the workload between the team members and ensuring backup (resource allocation within the team) in case of backlog and critical period during the month (e.g. payroll check)
Receive and resolve HR inquiries from HR specialists when specific, in-depth functional knowledge is required and escalate if required.
1st escalation point for HR service cases for the respective countries in scope
Ensure that the targeted Service Level Agreements are delivered on time and in full
Facilitate individual on-boarding plan for new hires and follow-up on it
Preparing regular KPIs reports
Follow-up on customers’ feedback
Secure and facilitate the monthly payroll activities are executed on time and in full as per payroll calendar
Support HR Team manager in pre and post transition activities and knowledge transfer with the future deployments
Manage team resources against skills, workload and availability
Manage team performance, meet process SLAs and KPIs and manage customer expectations
Identify continuous improvement opportunities ands support Solution Owners and Process Owners in continuous improvement and implementation of programs, policies, and procedures of Kalmar
Manage employees’ performance and development as per the Kalmar global processes
Demonstrate a function knowledge of local HR policies and processes to effectively respond to customer queries
Maintain good working relationships within the other process teams
Recognize unusual events or consistent problems, propose and implement resolution options
Own and manage any changes to process documentation

What you’ll need to succeed

Education
Minimum bachelor degree in HR or business
Experience
3 - 5 years experience in HR domain and/or BPO
Competencies
Deep knowledge of HR processes for respective countries in scope
Good knowledge in working with Microsoft Office (Outlook, Excel, Word, PPT), Google Office tools
Taking initiative in a proactive manner to improve own and team work practices
Good at communicating in a professional manner
Display a strong work ethic and ability to comply with internal controls and policies
Experience with simple to complex query handling
Strong customer service focus and interpersonal skills
Strong analytical, problem solving and organisational skills
Ability to work under pressure to strict deadlines
Full professional proficiency of written and oral English

You will be part of:

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

In addition we offer you:
Attractive compensation package;
Healthy work environment - company sponsored medical and dental insurance program;
Food vouchers;
Work-life balance – 25 days paid vacation, company events;
Transportation allowance;
Performance-based bonuses;
Work from anywhere within the borders of Bulgaria with option to work from the office according to your preference.
Interested to join?

If you are interested, please submit your application and CV in English.

Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5°C. The company's sales in 2022 totalled approximately EUR 4.1 billion and it employs around 11,500 people.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Мениджмънт, бизнес развитие
Държава:
България
Населено място:
Гр. София
Адрес:
София, Бул. Витоша 89Б, Милениум Център, етаж 8
Дата:
15.Март.2024
Организация:
Cargotec Bulgaria
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Cargotec Bulgaria може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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