Client Excellence Lead- София
Client Excellence Lead
Sutherland is seeking reliable and detail-oriented person to join us as a Client Excellence Leader. You will be responsible for leading improvement and standardization initiatives and projects, support team members and programs to meet targets and add value to our customer & the business.

Client Excellnece Lead in this role gets to:

Strengthen relationships: Work with the client to build up a solid relationship, keeping Sutherland a trusted vendor. Need to be in constant touch with the client to ensure that Sutherland is up to speed with the priorities & focus points

Drive Value-add: Work with both the client & Operations to drive optimizations, suggestions for process & product improvements, keep the feedback flow ongoing

Our most successful candidates will have:

- Bachelor’s Degree: Post-graduate degree and certifications preferred
- Experience in various operational functions; Training, Quality, Workforce, Operations, project management , Team Management
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
- Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives with strong coordination skills
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
- Customer-oriented approach in managing communications and issues; be culturally sensitive
- Pro-active approach in developing trust and professional rapport with employees and team members; be a team-player
- Ability to be self-motivated, driver and self-learner with a “can do” attitude

Life at Sutherland:

- We offer competitive salary
- Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
- Rewards and recognition programs
- Intrenal trainings following the leading global standards
- Career development opportunities in a big international company
- Great office location
- Team Building activities, Charity events and initiatives and many other company events

If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English).

The information provided by you is personal and will be protected.

Only the shortlisted candidates will be contacted.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Експертен персонал без ръководни функции

Бизнес /консултантски услуги
Населено място:
Гр. София
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Sutherland може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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