Обява
CONCENTRIX SERVICES BULGARIA ЕООD

German B2 Sport Support Associate
Описание
Want to be part of the customer service team for the No.1 Sports Brand in the world?

You will be passionate about the product and highly motivated to deliver exceptional customer service. You will want to build a rapport with repeat customers and be as enthusiastic as they are about the brand and product.

Want to be part of a friendly, international and sociable team who enjoy working together to deliver exceptional service? All whilst living in one of Europe’s most vibrant cities?

Objective:
The support associate will be responsible for taking inbound calls from prospective customers with regards to sports clothing and products, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to maintain a good knowledge of the sports environment and the latest gadgets in order to increase our customer support.


You will be responsible for but not limited to:
Offering customer service to end users/dealers in relation to a wide range of products
Supporting customers/ dealers via chat and phone
Ensure customer satisfaction by providing timely and accurate information
Logging detailed and accurate case notes to ensure optimal assistance for customers

Experience and personal skills needed:
High School Education
B2 level in German, both written and verbal
Advanced level of English
You have strong typing and PC skills
Willing to work flexible hours – Monday to Saturday
Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail
You are outgoing and approachable, with excellent customer service and enjoy working in a team environment
You are interested in sports and you enjoy different sports activities
Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation

We offer you:
Competitive salary
A bright, modern and exciting place to work, with excellent staff facilities
Medical plan fully covered by Concentrix
Life insurance
Various career development opportunities
Annual reward and recognition events
Holiday pay
Team and Concentrix events

Who are we?

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Изисквания към кандидата
Образование: , Профил:

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Категория:
Контакт център (call centers)
Държава:
България
Населено място:
Адрес:
район р-н Лозенец ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
12.Септември.2022
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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