Обява
CONCENTRIX SERVICES BULGARIA ЕООD

Customer Service Advisor with Italian
Описание
It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public-sector clients.

Our ideal candidate:

Is able to communicate freely in Italian with working level of English
Is passionate for providing the best customer service
Takes ownership of their work and multi-tasks well
Is a problem solver and is able to flex to different customer profiles

Main responsibilities:

Deliver a high level of customer service by:

Using empathy/positive language when answering questions while they’re browsing our website.
Helping each customer find their ideal car.
Spotting opportunities to provide information that your customer may require at a later stage.
Dealing with requests between booking and pick-up.
Conducting post-travel investigations after the rental has finished.
Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.

What’s in it for you:

Competitive salary
A bright, modern and exciting place to work, with excellent staff facilities
Performance related pay
Voluntary Medical plan
Transportation allowance
Life insurance
Annual reward and recognition events
Holiday pay
Team and Concentrix events
Relocation package

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език, Италиански език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Контакт център (call centers)
Държава:
България
Населено място:
Гр. София
Адрес:
район р-н Лозенец ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
14.Юни.2019
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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