Обява
Sutherland

Technical support representative with Italian and English- Варна
Описание
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.

In 2008 we opened our first office in Sofia which now employs more than 2000 people – all young, talented and motivated individuals who color the atmosphere with more than 16 European languages. Their main qualifications are within the customer and technical support proven to be on world class level. Currently Sutherland has 6 offices in Bulgaria – 3 in Sofia, 1 in Burgas,1 in Varna and the newest site in Plovdiv.


Overview:

Currently we are recruiting for our newest project in Varna. The primary purpose of a Technical support representative is to provide first class service by working on internal technical issue cases related to connectivity. Also responding to inbound emails and calls from clients and performing outbound phone calls as well. Our client provides and supports security monitoring devices for the business.


Requirements:

• Very good communication skills in Italian: written, verbal, and listening - B2+ /C1 level required
• Very good level of English (B2 level min) – needed for training, internal communication and communication with clients.
• Experience in a customer service environment and a technical background is a plus.
• Demonstrate a passion for excellence with respect to treating and caring for customers.
• Have a pleasant, patient and friendly attitude.
• Strong problem-solving skills and ability to interpret and communicate data.
• Be able to troubleshoot basic issues related to technology.
• Very familiar with computer operation systems, (incl. Microsoft suite)
• Familiar with device connectivity and hardware troubleshooting

We offer:

• Attractive salary + extra bonuses
• Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
• Rewards and recognition programs
• Trainings following the leading global standards for highest quality of Customer Service and Technical Support
• Structured working environment
• Career opportunities
• Great office location
• Team Building activities
• 21 days annual paid leave
• Referral program bonuses

If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English).

The information provided by you is personal and will be protected.

Only the shortlisted candidates will be contacted.
Изисквания към кандидата

Езикови познания:
Немски език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Служители

Категория:
Бизнес /консултантски услуги
Държава:
България
Населено място:
Гр. Варна
Адрес:
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Дата:
23.Юли.2020
Организация:
Sutherland
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Sutherland може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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