Телетек Европа ЕООД

Warranty Claims Expert for Automotive Company with German- дистанционно
We are conducting a Virtual Hiring process for the safety of our applicants.

TTEC highly values your bilingual skills, so we invite you to join our team.

"In an ever-changing world, our sense of purpose is constant. We honor our legacy as we build the future, a better world for generations to come."

As a Warranty Claims Expert, you will be the contact between dealerships, independent automotive repair facilities and customers to provide information and prior approval for automotive repairs in support of Company’s extended service contract business.

What do we offer?
Initial training provided;
Multicultural environment that stimulates achievement and excellent customer service;
Additional benefits including Additional Health insurance, Multisport card, Certification reimbursement program, TTEC University, etc.;
Bonus scheme based on your performance;
Access top notch business best practices;
Healthy work-life balance with no night shifts.
If you like what we are offering, you might as well recognize yourself in the following:

What will you be doing?
Receive inbound contacts (calls and web) from dealerships and independent repair facilities regarding extended service contract coverage and provides claims adjudication per contract terms and contact handling processes;
Process prior approval request for repairs performed on company lease vehicles according to program guidelines;
Verify cause of failure is covered under the service contract through the use of probing questions;
Effectively negotiate part pricing and labor allowances when required.
Do you have the following?
Experience in the field of insurance and warranty;
C1/C2 level of German language;
Proven automotive experience ideally in a dealership or at a manufacturer;
Fluency in English;
Ability to analyze repair shop claim information to determine contract coverage;
Excellent negotiation skills and consultative approach;
Ability to exercise independent judgment and decision making;

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

Click on the Apply Online button to let us know about you.

Please send your CV in English.
Изисквания към кандидата

Езикови познания:

Трудов опит:
Без професионален опит

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:

Бизнес /консултантски услуги
Мениджмънт, бизнес развитие
Населено място:
Гр. София
Business Park Sofia, Bldg. 3, FL 3 Sofia 1766, Bulgaria
Телетек Европа ЕООД
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Телетек Европа ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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