Обява
Телетек Европа ЕООД

Cloud Support Engineer with Linux- София
Описание
At TTEC (formerly TeleTech), we are proud of our team of young and talented multilingual speakers. Our employees join a global team of 50,000 who speak 49 languages in 80 countries. We provide learning and development opportunities that give them, a growth oriented culture, and a stimulating and positive work environment.

When you join our team, you are more than just an employee. You are a member of the TTEC family. That's why we offer benefits and perks that support your quality of life, goals and future needs.


We offer:

• Extensive training programs;
• Environment that stimulates achievement and excellent customer service;
• Competitive remuneration package;
• Access top notch business best practices;
• Work in a challenging and pleasant business environment


In regards with our partnership with Cloudian - a global leading Cloud Storage platform provider, focused on delivering enterprise grade public, private, and hybrid cloud storage solutions, we are looking for Cloud Support Engineer with Linux

Troubleshooting, answering questions, technical discussion with pre-sales and post-sales customers via phone/web/email.
Work with L2 Support Engineer for complicated issues to be escalated
Become a wide range of product guide of the Cloudian HyperStore storage system that is a high-performance, distributed storage system deployed on Linux.
Phone answering support in future for L1 issues
Potential shift work - early shift, late shift to cover wider business hours.
Scheduled on-call duty for after hour and weekend/holiday.
Occasional travel to customer sites and Cloudian offices

Required Knowledge, Skills, and Experience:


3+ years of technical support experience with demonstrable skills in troubleshooting technical issues with a complex software system. We need more than just information passing between the customer and the Engineering team.
Customer oriented attitude, strong customer facing skills.
Proficiency with Linux and networking.
Proficiency in scripting (bash, perl, python, or ruby).
BS/BA degree or equivalent.
Adoptable team player in versatile environment.
English - professional level oral/written communication.

Desired Knowledge, Skills, and Experience:

Java development skills, DevOps experiences
Distributed systems, NoSQL DB, storage systems knowledge
Experience on cloud environments (AWS, GCE, Azure) or platforms (OpenStack, CloudStack, etc.)
Experience on Object Storage (OpenStack Swift, Ceph, Scality, Cleversafe, etc)




If you consider we can make a good team together please send your CV in English stating the position you are applying for.

All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език, Френски език, Испански език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Служители

Категория:
ИТ и Компютърни специалисти
Държава:
България
Населено място:
Гр. София
Адрес:
Business Park Sofia, Bldg. 3, FL 3 Sofia 1766, Bulgaria
Дата:
14.Февруари.2020
Организация:
Телетек Европа ЕООД
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Телетек Европа ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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