Customer Consultant with German and English (Regular Shifts)
Company Description

Sutherland is a worldwide leader in digital transformation and superior customer service. We are the engine behind the experience giants of today—the companies best known for the transformative experiences they deliver, working in a broad range of industries, from Technology & Travel to Telecommunications, Banking, and so much more.

Job Description

For our newest client in Sofia, one of the most positive and globally recognized manufacturers of confectionery, and food products, we are looking to hire a Customer Consultant with German.

Your main tasks as a customer consultant will include:

Show empathy and focus to customers while resolving issues in a timely manner;
Come to independent decisions considering compliance with the processes and regulations;
Attend to all aspects of customer care in a courteous and professional manner;
Multitask in fast paced environment ;
Ability to thrive within and adapt to organizational changes;
Chase and follow-up – bring things to resolution;


Fluency in German and English – both written and spoken;
Attention to detail;
Excellent communication skills;
Analytical mindset and strong problem solver;
Confident, dynamic, and creative professional;

We will give you:

Very competitive salary;
Regular shifts - weekends off;
Attractive performance incentives;
Top-notch training;
Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Internet Allowance;
Employee recognition programs;
Work from our office in Sofia;
Изисквания към кандидата

Езикови познания:
Английски език, Немски език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:

Консултантски услуги
Контакт център (call centers)
Населено място:
Гр. София
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Sutherland може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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