Обява
Sutherland

Technical Support Engineer with French and English- София
Описание
Technical Support Engineer with French and English
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.

In 2008 we opened our first office in Sofia which now employs more than 2000 people – all young, talented and motivated individuals who color the atmosphere with more than 16 European languages. Their main qualifications are within the customer and technical support proven to be on world class level. Currently Sutherland has 5 offices in Bulgaria – 3 in Sofia, 1 in Burgas and the newest site in Varna.

This role gives you the opportunity to acquire in-depth IT knowledge and be part of a busy, energetic, and supportive team. You will have a chance to develop your technical skills and work closely with experts in different technologies. In this position you will only work with corporate customers, with the primary responsibility to successfully troubleshoot and resolve complex technical issues with Enterprise data backup and recovery products. If you are someone who is eager to learn and ready to take the next step in your career, please contact us to learn more.

Essential requirements:

1. 1-3 years’ experience providing 1st & 2nd line support in a UNIX and / or Windows Server environment.

2. Knowledge/experience of working in cross platforms server environments.

3. Experience in a pressurised call centre/support environment.

4. Capable of working with related hardware systems such as tape drives and libraries.

5. Knowledge of Server hardware.

6. Demonstrated strong customer service/support skills such as active listening, good verbal and written communication.

7. Able to multi-task across several open cases and manage and prioritise own time.

8. Accustomed to conducting research to find answers to questions and solutions to problems from various sources.

9. Evidence of establishing technical credibility with a wide range of customer contacts with the ability to “read” the customer and modify behaviour/approach.

Desirable requirements:

1. Sound working knowledge of more than one UNIX operating system.

2. Capable of working with related hardware systems such as tape drives and libraries.

3. Any Knowledge of database systems.

4. Any Knowledge of Windows would be an advantage

5. Previous experience of clustering and/or SAN technologies.

WE WILL GIVE YOU:

• Fun and fast-paced Enterprise work environment
• Continuous learning and development
• Competitive salary
• Excellent social benefits package
• Promote-from-within advancement opportunities
• Employee recognition programs
• Team building and social activities, participation in voluntary work, charity causes, etc.
• Buddy system for new hires and relocation packages
• Great office locations

The information provided by you is personal and will be protected.

Only the shortlisted candidates will be contacted
Изисквания към кандидата

Езикови познания:
Английски език, Френски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов срочен

Ниво в йерархията:
Служители

Категория:
Консултантски услуги
Авиация / Летища / Авиолинии
Държава:
България
Населено място:
Гр. София
Адрес:
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Дата:
7.Декември.2018
Организация:
Sutherland
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Sutherland може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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