Каргил България ЕООД

Master Data Specialist- София
Working at Cargill is an opportunity to thrive – a place to develop your career to the fullest while engaging in meaningful work that makes a positive impact around the globe. You will be proud to work for a company with a strong history of ethics and a purpose of nourishing people. We offer a diverse, supportive environment where you will grow personally and professionally as you learn from some of the most talented people in your field. We combine 153 years of experience with new technologies and insights to serve as a trusted partner for food, agriculture, financial and industrial customers.

In 2014 we established the headquarters for our European shared business services center in Bulgaria. Our center – Cargill Business Services Sofia, who is rapidly growing, won the award for Shared Service Centre of the Year for both 2017 and 2018.


Position summary

At Cargill, one of our foundational guiding principles is “data as a corporate asset”. This allows for "one version of the truth" and enables data to be turned more effectively and efficiently into business insight and commercial value. This insight will allow for timely actions to be taken by Cargill's businesses in the marketplace.
This position will be responsible of performing steady state Maintenance activities on Customers, Vendors, Materials or Finance Master Data objects helping to ensure service levels are met while adhering to relevant data standards.
The Sr. Master Data Analyst position will be responsible for the operational governance and tactical delivery of Master Data Maintenance activities for different objects. This position should be knowledgeable and skilled in both the core business processes as well as systems used related to object setup/maintenance and core configurations. This position will work across Cargill functions and departments to ensure we are enabling Cargill’s goal in realizing value through treating data as a corporate asset.

Principal Accountabilities

Partner with other functions to ensure hand-offs between teams within the end-to-end process are clearly known and processes are running smoothly.
Ability to work across several ERP’s and Language’s.
Excecutes expert Maintenance activities on Customers, Vendors, Materials or Finance Master Data objects in ERP systems, in compliance with pre-defined data standards.
Oversee output of master data request processors, ensuring that the maintenance of data is done in compliance with pre-defined data standards.
Audit processor’s completed requests, addressing issues or exceptions and following up to ensure corrections are made.
Comply with all the Master data policies from each domains; ensuring documentation of internal processes, procedures and tools are maintained accurately.
Provide feedback and metrics in order to hold Internal/3rd party teams accountable for their scope of work .
Partners with other key players within MDM such as Operations Supervisors, Process Leads and Project Integration Leads.
May supervise, mentor, and/or train more junior staff and serve as a team lead.Be the single point of contact for audits & Control Risk Owners (CRO) responsiblities. Works with auditors during the walkthrough, helping them with all the audits requirements such as samples, documentations, etc
Provides comprehensive insight to supervisors and individuals regarding the interpretation and delivery of policies, programs and processes.
Ability to take complex scenarios and issues and resolve them.
Create and update training documents, procedures and reports, as needed.
Data analysis of submitted requests by the business .
Monitor RPA/IA for the processes that have been automated.
Monthly metrics reporting to Supervisor to ensure accuracy/productivity and service level agreement are being met
Monitor overall health of Master data across all different systems. Identify data quality issues, perform analysis and lead the cleansing efforts.
Accountable for processessing Bulk requests from Data Quality management initiatives for different objects.
Independently uses existing process and best practices, and identifies, develops and implements new or modified process improvements and best practices.
Communicates with supervisor and other stakeholders to remove barriers, explore new ways of executing processes, and ultimately bring increased value to the process.
Key contact to Regional Business Units & Other Functions for answering questions on requests in process, researching issues and determining the best path forward within a multi-landscape environment of multiple request processes and multiple ERP systems.
Redirect business contacts to appropriate parties and recommend solutions, when needed.
Performs customer service duties to support the administration of the process. This may include sending and receiving instructions, answering questions, working with assigned process teams, providing paperwork to stakeholders, and acting as a liaison between stakeholders.


Required Qualifications
3+ years of business experience related to Master Data
5+ years of Business Process experience
Bachelor’s Degree
English Level – B2
ERP experience, preferably SAP and/or JDE
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to quickly learn new Tools & ERP systems
Proficiency in Queue Management.
Ability to work on multiple parallel deliverables
Strong written and verbal communication skills
Proficiency in Service Delivery Management.
Ability to work with a high degree of autonomy and as a member of a team
Excellent teamwork and people skills, positive attitude
Ability to communicate effectively with people at various levels of the organization
Problem solving skills
Experience in Shared Services or Business Process Management environments
Experience in customer service roles
Knowledge of quality management, including quality control, and quality assurance
Proficiency in Escalation Management.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:

Трудов опит:
С професионален опит над 3 г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Продажби - експерт мениджъри
Мениджмънт, бизнес развитие
Населено място:
Гр. София
ул. Тодор Каблешков 71
Каргил България ЕООД
Фирма/Организация Директно търсеща служители
Детайли за организацията:
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