ГфК България ЕООД

Operations Manager- София
Having choices is what makes life exciting. Make your choice today and take your future into your own hands. We value skills and talents, and will support your development within our international teams.

GfK makes your choice easy as we offer an exciting work environment that brings people together and encourages an entrepreneurial and innovative spirit. As a trusted leader in market research present in over 70 countries, we know what makes consumers’ hearts beat—globally and locally. We work on projects for successful companies in virtually every major industry.
Now we have the pleasure to invite you to join our team as a:

Operations Manager
Center of Excellence

Main responsibilities:
Monitor the team’s performance and suggest improvement plan and activities to excel the results and increase motivation
Meet the agreed Service levels, targets and working schedules
Priority setting & fast line execution of products
Building efficient collaboration across services
First point of escalation for operational issues
Perform regular and ad-hoc reports on Key Performance and Quality Indicators
Forecast and execute recruitment plan of the team
Effectively lead a team of professionals (both junior and experienced team members)
Responsible for people management, including but not limited to: goal setting, motivation, performance evaluation, providing feedback, guidance and support to the team members
Continuous development of their business unit that focus on value added strategies, improving existing offshore services and financial and performance management
Work with cross-functional operations teams, locally and globally to ensure the work is delivered according to budget, time and GfK quality standards
Report to senior management
Required knowledge and experience:
Relevant university degree
Previous experience on a managerial role in the industry – at least 5 years (marketing, outsourcing or other relevant)
Very good command of English language – both written and spoken
Advanced knowledge in MS Office - Excel, PowerPoint

Personal skills:
Excellent communicator and influencer
Self-driven and responsible person with ability to adhere to deadlines
Analytical thinker able to deal with stressful situations
Decision maker with high sense of diplomacy
Customer oriented and expert in his/her area of knowledge
Strategic thinker with ability to handle risk and change
Outstanding people management skills - motivates and inspires others

Considered an advantage:
Very good understanding of the business
Change or project management trainings would be of an advantage
Be welcome to send us your up to date CV in English and we will offer in return:
Global know how in a world class, pioneer market research organization
Initial and ongoing trainings to support your development
Opportunities for personal and professional growth
Ambitious and motivated work environment
Competitive remuneration and bonus scheme linked to individual performance and company results
Food vouchers
Discount for Sodexo Sport Pass
3 additional non-working days annually
Access to cutting edge technologies
Health insurance
Discount program with external vendors
Eco friendly travellers are welcome to the office – parking places for bikers and free card for public transportation are available to all employees
Variety of sport activities such as football and traditional Bulgarian dances
Last but not least – GfK Sofia office is located close to the city centre and easily accessible from any point by public transportation – 47A Tsarisgradsko Shose Blvd

Apply if you are ready to start the conversation, so we can put the wheels in motion!
All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
Изисквания към кандидата

Езикови познания:

Трудов опит:

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Мениджмънт, бизнес развитие
Населено място:
Гр. София
София, бул. Цариградско шосе 47А
ГфК България ЕООД
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за ГфК България ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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