Обява
TELUS International Europe

Project Coordinator
Описание
Description and Requirements
#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Responsibilities:


Coordinate multiple small to medium scale projects from scoping through to implementation and roll out
Communicate with cross-functional partners internally & externally (such as Markets, Policy, Quality, Training and WFM) to help improve client´s community experience
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering client´s mission of protecting and supporting client´s community
Play an active role by contributing to improving policies, product, process and support system solution
The Employee is directly responsible for achieving the objectives of the projects.

Requirements:


Excellent knowledge of English, written and spoken - at least level C1 adopted by European standards
Project Management or Coordination experience
People management experience is considered an advantage
Experience working with internal/ external stakeholders in multiple geographic regions
Data/analytical capabilities
Strong prioritisation skills
Excellent attention to details
Excellent communication skills
Good creative thinking
Ability to work in a fast paced environment with minimal guidance needed

We offer:

Stable job and career development opportunities
Great office at a top location
Attractive salary and additional incentives
Special discounts & offers (Food vouchers, Multisport cards, etc.
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses
We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives

If this opportunity sounds appealing to you, apply now! Send us your CV!

* Please note that only shortlisted candidates will be contacted.





Required Language(s)
English
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Мениджмънт, бизнес развитие
Държава:
България
Населено място:
Гр. София
Адрес:
гр. София 1784, бул. "Цариградксо шосе" 115 К, Хермес Бизнес Парк, сграда Б
Дата:
7.Март.2019
Организация:
TELUS International Europe
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за TELUS International Europe може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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