Consultant Collections and Account Receivable with English
Consultant Collections and Account Receivable with English
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.

In 2008 we opened our first office in Sofia which now employs more than 2000 people – all young, talented and motivated individuals who color the atmosphere with more than 16 European languages. Their main qualifications are within the customer and technical support proven to be on world class level. Currently Sutherland has 5 offices in Bulgaria – 3 in Sofia, 1 in Burgas and the newest site in Varna.


• Collection of all accounts using various collections methods – outbound/inbound calls and e-mails.
• Reviewing open accounts from the daily report
• Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
• Provide customer service regarding sending statements, collection issues, process customer refunds
• Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
• Adherence to Control and Compliance
• Follow and update the Standard Operating Procedure (SOP)
• Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction


• Fluency in verbal and written communication in English language (B2 and above)
• Fair working knowledge in MS Office (Excel)
• Basic accounting knowledge if necessary
• Relevant BPO (Finance and Accounting) experience preferably
• Multi Lingual skillset would be an added value

What we offer:

• We offer competitive salary
• Standard working hours
• Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
• Rewards program
• Trainings following the leading global standards for highest quality of Customer Service and Technical Support
• Structured working environment
• Career opportunities
• Great office location
• Team Building activities

It’s not just a job, it’s your career.

The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted
Изисквания към кандидата
Образование: Бакалавър

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Населено място:
Гр. София
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Sutherland може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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