Обява
Sutherland

HR representative with English - Shared Services
Описание
HR representative with English - Shared Services
The Global Human Resources Services (GHRS) Center – Sofia is responsible for developing and managing enterprise-wide HR processes and technology to manage specific administrative functions within a centralized contact and service center serving approximately 6000 Sutherland employees. The HR Representative serves as first point of contact for employee/manager assistance and information. Obtains and provides requested information or takes appropriate action to resolve, refer, or escalate issues in accordance with company and HR policies and procedures. This function works closely with the various HR teams, employees and managers. This position also supports the department in the administration of assigned transactional work.

Primary Responsibilities and Essential Functions

Required Core Competencies:

• Demonstrate Customer Orientation
• Working knowledge of Human Resources Practices

Responsibilities:

• Professionally and accurately responds to written and oral inquiries from employees and managers regarding HR questions, issues, problems, and status changes. This will include telephone, chat, and e-mail interactions.
• Manages employee changes, special pays, employee updates, Tuition Reimbursement requests and report running.
• Interfaces with HRBPs, HRIS, Compensation, Benefits and Payroll personnel to assist in the administration and support of employee issues and problems.
• Quickly and accurately resolves cases in professional, sensitive, customer-focused manner in accordance with company policies and procedures.
• Escalates complex cases to the HR Shared Service Manager or field HR resources.
• Responsible for the employee file maintenance.
• Maintains high degree of confidentiality.
• Performs other duties as requested.

Requirements:

• Relevant education or experience in the field of HR would be a plus
• Requires knowledge of various areas of human resources including benefits, employment, pay-related practices/process, compensation and company policies and procedures.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality is required.
• Ability to work with a diverse group of employees and individuals.
• Strong knowledge of Microsoft Word, Excel, PowerPoint

Life at Sutherland:

- We offer competitive salary
- Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
- Rewards and recognition programs
- Intrenal trainings following the leading global standards
- Career development opportunities in a big international company
- Great office location
- Team Building activities, Charity events and initiatives and many other company events

If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English).

The information provided by you is personal and will be protected.

Only the shortlisted candidates will be contacted.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов срочен

Ниво в йерархията:
Служители

Категория:
Човешки ресурси
Държава:
България
Населено място:
Гр. София
Адрес:
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Дата:
8.Ноември.2018
Организация:
Sutherland
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Sutherland може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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