Tech-Care Specialist with Arabic, German, Polish, Hungarian or Czech, and English.

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a well-established company, offering services and solutions in the
technology field. We are on a lookout for analytical, open and organized, team-players for the
role of Tech-Care Specialist with Arabic, German, Polish, Hungarian or Czech, and English.

Essential Duties and Responsibilities:
* Notting customers’ problems and requests and answering their questions;
* Analyzing the situation case by case and offering relevant solution;
* Logging case information into internal data-base and preforming data-base maintenance;
* Meeting company’s quality standards and providing a great experience;
* Observing common problems and providing feedback to your managers;
* Assisting colleagues and supporting team’s efforts.

Requirements:
* Fluency in Arabic, German, Polish, Hungarian or Czech, and English (both verbal and written);
* Analytical person, interested in technology and learning about it;
* Friendly and bright, eager to help and provide a high-quality service;
* Flexible, able to keep up with deadlines and organize well;
* Determined and a team-player;
* Previous experience in a similar role is an advantage.

Our client offers:
* Competitive remuneration complimented by performance-based bonuses;
* Full time employment with Day shifts available;
* Holiday pay and various trainings and learning opportunities;
* Different options for in-house career development and growth;
* Additional health insurance.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_TCSPHCE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)