Менпауър България ООД

Technical Solutions Consultant
Are you a customer-focused professional with a passion for providing exceptional support and strong attention to detail? Do you have a background in compliance and experience in a similar role? If so, we want to hear from you!

Take lead responsibility for the delivery of customer migration to ITSM ServiceNow.
Gather customer’s data, consolidate it in a proper template, validate for accuracy with Account, Team, and load it to ITSM ServiceNow.
Review data import logs and address issues as required.
Establish integration to our client's ordering system for automatic sync of new Set up.
Set up dashboard reports for asset management purposes.
Validate loaded data and conduct User Acceptance Testing with involved parties.
Transfer knowledge to Account Team on how to maintain their data in the system.
Prepare an onboarding completion document after finalizing a project.
Update the team’s project tracker tool.
Provide weekly status reports on assigned projects.
Supervise and assists junior/L2 peers as required.
Act as Subject Matter Expert on ITSM ServiceNow migrations related to Contract Billing Automation projects.

Experience with large data manipulation in MS Excel (use of formulas, pivot tables, .etc).
4+ years of work experience in similar roles.
Bachelor’s degree in analytics engineering-related area (Data Science, Computer Engineering, Computer Science, Information Systems, or a related discipline).
ServiceNow administrator experience is a plus.
ITIL certification is a plus.

Solid problem-solving and analytical skills; able to quickly digest any issue/problem encountered and recommend an appropriate solution.
Ability to learn quickly.
Strong analytical skills.
Strong attention to detail and technicalities.
Strong English communication skills (written & verbal).
Being familiar with Agile project management concepts is a plus.
Able to communicate in Spanish (written & verbal) is a plus.
We offer a competitive salary and the opportunity to work with a dynamic and diverse team of professionals. If you are looking for an exciting new challenge, apply today by submitting your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without discrimination based on gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, or physical or mental disability. All applicants will be informed, and shortlisted candidates will be invited for an interview.
Manpower Bulgaria has License № 382/29.11.2021 for providing human resources services
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Трудово възнаграждение:
От 3300 до 3400 лева на месец

ИТ и Компютърни специалисти
Населено място:
гр.София, ул.Никола Мирчев №33
Менпауър България ООД
Агенция за подбор на персонал
Детайли за организацията:
Повече информация за Менпауър България ООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

Оферти от категорията

Оферти от работодателя
На работа с
    Сайтът предлага лесен и бърз достъп до близо 283 925 автобиографии и 44 384 работодатели. Чрез по-добрите менюта за работа, както и с повечето функции, които предлага, Rabota.bg доближава Работодатели и Кандидати като улеснява връзката между тях.