Technical Implementation Engineer Level 3
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About Us
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact.

Position Title: Technical Implementation Engineer Level 3
We are looking for a Technical Implementation Engineer Level 3 for our team who is dealing with technical client delivery tasks, system upgrades, server patching, security improvements, vulnerabilities and risk prevention.

What you’ll be doing?
Implementing various Delivery tasks that include, but are not limited to: client onboarding, software upgrades, solutions implementation;
Working closely with internal and external clients via e-mail;
Participating in various technical project support activities;
Using and fine-tune automation tools that are used by Delivery and Support team members;
Communicating with all key stakeholders on the status and progress of the due tasks with clear actions and timescales;
Pro-actively recommending improvements to prevent incidents arising and to increase customer satisfaction;
Ownership of delivery tasks as per the role responsibility matrix;
Fully understanding the implications of a release and consequently identifying the success criteria and testing requirements of the release.
Identifying and escalating risks and issues to management and stakeholders from different teams;
Architecting and implementing changes into live environments;
Maintaining documentation of various activities that are performed by the Delivery team.
Implementing changes to client solutions once live;
Act as a subject matter expert for cases and incidents for anything considered as part of the roles and responsibilities of the team.
What you’ll bring?
Degree or equivalent standard, with a technical background e.g. Mathematics, Statistics, Operational Research, Economics, Physical Sciences, Information Technology;
Good experience in the field of client delivery and support;
Excellent communication skills, including proficiency in writing reports and presenting technical work;
An innovative and inquisitive mind, focused on addressing and solving technical tasks and problems through optimization and automation;
Working knowledge of SQL; (Oracle)
Working knowledge RHEL – style operating systems
Working knowledge of Linux servers
Knowledge of automation tools Ansible/Bash
Working knowledge of HTTPS and TLS
Fluency in English both written and verbal;
It would be considered as an advantage if you have:
Experience with ServiceNow change management and Jira incidents/tasks
Understanding of ITIL terminology and the ability to work in an ITIL focused environment.
Working knowledge of networking (TCP/IP stack, OSI model, load balancing, NAT)
Experience with JSON and/or XML
Why us?
No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives.

As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we’ve all got commitments and interests outside the office. So, talk to us about how you’d best like to work with us. We’re flexible and interested in helping you to get the best out of working with us.

What are you waiting for? Apply now to discover the unexpected. We can’t wait to hear from you.

To find out what it’s really like to work with us, search #UniquelyExperian and #ExperianLife on social media.

Our Social Benefits Package
We are passionate about what's next for you. We reward curiosity and promote growth. We believe the workplace should be a place of personal, professional and emotional fulfilment.

Our concept is simple. We believe in expanding horizons – it’s what makes Experian a global leader.
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ИТ и Компютърни специалисти
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Гр. София
Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784
Фирма/Организация Директно търсеща служители
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