Customer Support Agent with German - Бургас

Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

We are looking for a motivated candidates to join the team of our international partner on the position of:

Customer Support Agent

As a Customer Support Agent you will be the first point of contact for international customers in relation to different projects requests via email and phone.

Responsibilities:

• Providing support and guidance on Customs queries and issues;
• Learn about the project and client specifics and processes;
• You will also have strong communication skills and good attention to detail, ensuring that all information entered into the system is accurate and handled in line with company procedures;
• Work effectively as part of a team, participate in team meetings and contribute towards staff engagement plan;
• Manage resolved queues to ensure calls are closed as appropriate.

Knowledge, Skills & Experience:


• You have at least 1 year of relevant experience;
• Fluent in German -both written and spoken;
• Analytical and problem solving skills;
• Process oriented, with strong attention to detail.
• Excellent verbal and written communication skills.
• Ability to multi-task and adapt to changing priorities and assignments;
Our Client’s offer:

• Responsible and exciting job with an international enviroment;
• This is a very good opportunities for your personal and professional development;
• A challenging function with a lot of variety and responsibility;
• An attractive remuneration based on your skills and achievements in an international environment;
• You end up in a strongly growing international company with growth potential.

If you match the criteria and you are interested in the position, please send us your CV.

Confidentiality is guaranteed. Only short – listed candidates will be contacted.

Thank You!

Manpower Bulgaria has License № 2033/20.04.2016.