Service & Billing Expert with Italian
We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.
We also help people to check their credit report and credit score, and protect against identity theft. In 2019, for the fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”
We employ approximately 17,000 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.
At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.
Position Title: Service & Billing Expert with Italian

We’re currently looking for Service & Billing Expert. The UK and EMEA Billing team are responsible for opening the majority of our client accounts and providing our clients with access to our many products across various different platforms. The Service and Billing Team have to ensure all billing requirements are met on each account. They are also responsible for processing renewal contracts and raising the relevant invoices, along with any account amendments and credit notes. They have monthly deadlines that they work hard as a team to achieve, whilst providing a high level of service to all our internal and external clients. It’s a fast paced environment where your attention to detail and commitment to accuracy is imperative
• Reviewing and assessing customer contracts to apply relevant billing schedule
• Creating customer accounts in the billing systems
• Working with the relevant billing systems to apply the billing schedules and raise invoices/credit notes
• Updating the billing schedule according to contract terms
• Investigate and correct billing errors if any
• Perform monthly invoice reconciliation against billing schedules
• Investigate billing queries
• Lead and contribute to regular billing review sessions
• Proactively arrange or lead meetings with internal stakeholders or clients if needed to define billing processes for new contracts or renewals
• Act as a billing expert with the assigned market(s) and provide necessary guidance and advice where needed
• Prepare monthly or ad-hoc billing reports to aid business decision making
• Checking documentation is complete, quality checking credit notes and manual invoices that have been keyed and approving them in the system
• Investigating and fixing the root cause of credit notes;
• Loading invoicing files into the system, checking these and working through any exceptions;
• Actioning account amendments to pricing, customer name/address/branch whilst always ensuring relevant documentation is available;
• Managing day to day workloads;

• Able to work on own initiative and priorities daily workload accordingly;
• Able to work under pressure;
• Accurate processing of information;
• Good attention to detail;
• Manage own workload;
• Ownership / responsibility;
• Able to deliver results;
• Flexibility around busy periods at month end;
• Team player;
• Decision making;
• Client focus;
• Proficient in Microsoft Office 365
• Proven Experience with ERP Systems
Изисквания към кандидата

Езикови познания:
Английски език, Италиански език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

ИТ и Компютърни специалисти
Населено място:
Гр. София
Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за ЕКСПИРИЪН БЪЛГАРИЯ ЕАД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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