Senior Site Reliability Engineer
We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.

In 2019, for a fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

Position Title: Senior Site Reliability Engineer

We are currently looking for a Senior Site Reliability Engineer to join our Experian Decision Analytics team.

As a Senior Site Reliability Engineer you will lead the team’s technical vision bridging the gap across platforms, infrastructure, automation and software. You will be able to review and design non-functional requirements, prioritise key areas of operational architecture and guide both operational staff and software feature engineers on SRE best practice.

Job Responsibilities:
Uptime of Experian One – Experian’s Cloud SaaS offering for Decision Analytics
Enhancement and automation of the Monitoring and Alerting of our platform
Responding to incidents and restoring services, but also identifying issues before they happen
Gaining a strong understanding of the systems to efficiently triage issues and find owners for problem resolution
Incident management; able to co-ordinate others and be co-ordinated during service disruptions with a focus on restoring availability
Reviewing systems designs and implementations to identify resiliency, scalability and monitoring issues prior to implementation
Strong relationships with other members of the SRE team, primary based in Kuala Lumpur but also London, Arizona, Sofia
Working relationships with colleagues in other departments, third parties who support backing applications
Collaborative relationships with developers, security and architects to influence them to build resilient, maintainable solutions

5+ years of experience in supporting complex, highly scaled systems in production
Proven experience with networking, troubleshooting and monitoring
Experience with incident management and coordination
Ability to identify an issue or a manual process and ensure that they never occur again
Ability to write complex queries using various tools
Ability to identify high level root cause from symptoms, e.g. Networks, Application, Compute, Storage
Strong Knowledge of Kubernetes, Infrastructure as Code, High availability principles
Linux knowledge, experience troubleshooting and predicting issues in advance
Knowledge on cloud native application designs for high performance, scalability and resilience
Knowledge on OpenShift, Splunk, Dynatrace, Thousand Eyes, ServiceNow, Jira, Jenkins, Python
Knowledge on Java, Cassandra, Redis, RunDeck, MongoDB, Apigee, Okta, PostGres, AWS, Azure, GCP
Knowledge on Git Ops
Line management, coaching or mentoring experience
Curious, willing and able to learn new technologies and practices
Cloud aware, you understand how cloud technologies differ from other technical approaches and are able to explain these to others
Lives and breathes availability and operational excellence in technology
There is an expectation to work some weekends as well as some on call requirements
Excellent communication skills in English

Is this you?
You strive to remove repetitive tasks from your daily existence
You are a keen following of technology trends
You believe that software is to be used not to be admired
You solve for the future as well as the immediate
You empower others to deliver
You develop trust, you make conflict constructive, create commitment, drive accountability and drive results
You are articulate, clear, concise, and you can tailor your approach to the audience
You can manage stakeholders at all levels and influence decision making
The health and wellbeing of our people is a top priority.

That’s why if you join us we will provide you with the benefits which fit your needs through all the stages of your life.
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

ИТ и Компютърни специалисти
Населено място:
Гр. София
Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за ЕКСПИРИЪН БЪЛГАРИЯ ЕАД може да получите ТУК
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