Обява
CONCENTRIX SERVICES BULGARIA ЕООD

Technical Support Specialist 2nd Level with French for AVAYA- София
Описание
AVAYA is one of the biggest providers of business communications, specifically unified communications (UC), contact center (CC), and services (world leader in IP telephony). We're looking for a Telecommunications Engineer to join our Support team.


MAIN RESPONSIBILITIES OF THE ROLE:
Process support requests;
Analyse system logs;
Remote troubleshooting;
Consistently achieve client KPIs;
Utilize and actively participate in the improvement in the existing client Knowledge Database;
Provide high level of technical guidance and assistance in problem solving.

REQUIREMENTS AND PERSONAL SUCCESS PROFILE:
Good communication skills in French and English, both written and verbal;
Networking knowledge, preferably in Linux;
Strong troubleshooting and analytical skills;
Experience with VoIP;
Customer oriented and pro-active team player;
Route and Switch familiarity is a plus;
Telecommunications knowledge or education is considered an advantage.

WE OFFER:
Extensive product training plus access to Avaya's educational platform;
Full time employment;
Standard business week – Monday to Friday, with no night shifts;
Competitive remuneration and opportunity to grow;
Reward and recognition program;
Career development programs, site talent management;
Nice and friendly multicultural atmosphere;
Additional fully-covered Health Insurance;
Discount for a sport card;
To be part of the Gold Award winner company in the category “Employees at the heard of everything” for large companies at the South East Europe customer service awards 2020.


If you’re up for a fresh new challenge, fancy the idea of working for a bright, forward thinking business, and picking up some new skills along the way, then look no further!

Send us your CV in English now to open the door to the new career opportunities ahead you!
We can't wait to meet you!

About us:
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Изисквания към кандидата

Езикови познания:
Английски език, Френски език, Арабски език

Трудов опит:
Без професионален опит

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Бизнес /консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Дата:
22.Октомври.2020
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


Оферти от категорията

Оферти от работодателя
На работа с
    Сайтът предлага лесен и бърз достъп до близо 273 839 автобиографии и 42 848 работодатели. Чрез по-добрите менюта за работа, както и с повечето функции, които предлага, Rabota.bg доближава Работодатели и Кандидати като улеснява връзката между тях.