Global Technical Specialist
About Experian:

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.

In 2018, for a fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.
At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

Position Title: Global Technical Specialist

The Global Technical Specialist primary objective is constant development of technical expertise related to the Experian Decision Analytic software products, aiming to support and optimize service for our internal (Experian Delivery and Support teams) and external customers.


Providing advanced support and consultancy for Experian Clients, Experian Regional Delivery and Application support teams across the Regions
Develop and maintain product specific best practices, knowledge articles templates. Liaise with Application Support and Delivery teams to define the best practices and implement them where missing
Act as single point of contact and coordinator for support activity and improvement initiatives between Application Support, Delivery and other internal stakeholders
Technical contact for new product and service deliveries, ensuring all technical aspects of solutions are delivered as per standards
Provide guidance to Application Support and Delivery teams, ensuring the adoption of best practice
Security – ensure product compliance with Global Security Office requirements
Building and enhancing relationships with key stakeholders, across different teams, functions and organisations
Trigger and contribute to Continuous Service Improvement initiatives. Proactively highlight gaps and improvement opportunities in the existing support practices


3+ years’ experience as 2nd or 3rd line Application Support
Experience of delivering/supporting complex technical solutions across one or more industry vertical
Experience on relational database such as Oracle, SQL Server or PosgreSQL
Experience with software developed with Java
Experience with external interface connectivity software (TCPIP, Web service, MQ, ODBC/JDBC, file manipulations etc.)
Knowledge and/or experience with Webservice XML (XSL, XSD, XSLT) and JSON
Good working knowledge of Apache Tomcat and Websphere WAS
Experience and exposure with Java / Groovy programming languages
Experience or exposure with DA products as PowerCurve Originations or Collections would be a plus
Excellent communication skills, including proficiency in writing reports and presenting technical work
An innovative and inquisitive mind, focused on addressing and solving data and analysis problems
Fluency in English both written and verbal

The following skills would be considered as an advantage:

Experience with Microsoft Windows Server (2008/2012/2016)
Networking and security experience (TCP/IP, Firewalls)
ITIL Certification / knowledge of the ITIL product lifecycle stages
Knowledge on distributed applications with Hadoop, Sparks
Knowledge on Machine Learning technologies: R, PMML
Experience/exposure in cloud technologies and containerization. Dockers, OpenShift, Kubernettes, Cloudfoundry, AWS, Azure
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

ИТ и Компютърни специалисти
Населено място:
Гр. София
Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за ЕКСПИРИЪН БЪЛГАРИЯ ЕАД може да получите ТУК
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