TELUS International Europe

Global Security Lead- София

TELUS International is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services to the world’s most admired brands. The company has more than 32,000 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), Las Vegas, Folsom, and Austin (USA), Noida and Bangalore (India), Guatemala City, San Salvador, Xela (Central America), Chengdu (China) as well as offices in Manchester and Cannock (England). TELUS International offers contact centre solutions, ITO and innovative customer service support for global customers in over 35 languages.

Global Security Lead is primarily responsible for design and operations of IT security solutions as well as managing security tools and processes. This individual provides direction to Security and Information Technology staff and participates directly in responding to system events and alerts. The person works collaboratively with TELUS International’s Information Technology and business departments.

Your responsibilities:
Design, implement and monitor security measures for the protection of computers systems, networks and information
Collaborate with your global peers in several nations to execute projects and achieve results
Identify and define system security requirements with assistance from direct manager
Perform assessments and write comprehensive findings for manager review and consideration
Develop technical solutions and enhance security tools to help mitigate security vulnerabilities and automate repeatable tasks. Prepare and document standard operating procedures and protocols
Perform all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction.
Provide Incident Response activities for organization and coordinates with other IT teams and business units to record and report incidents. Support efforts to recognize intrusion attempts and perform thorough reviews and analyses of relevant event detail and summary information.
Assists with implementation of counter-measures or mitigating controls.
Work on Proof of Concepts and provide detailed feedback to team to ensure the best possible controls are in place.
Coordinate with cross-functional teams regarding potential intrusions and compromises to the network infrastructure, applications and operating systems and prepares incident reports of analysis results.
Maintains current knowledge of a broad range of security technologies as assigned
Our requirements:
5-10 years of experience as a Technical Security Generalist in areas such as security engineering, incident management, vulnerability management, architecture, infrastructure security operations, intrusion detection/prevention, firewall administration, network operations, and other relevant disciplines.
Successful candidate will be able to support Data Loss Prevention(DLP), File Integrity Monitoring (FIM), Intrusion Detection Prevention Systems (IDPS), Security Information and Event Management (SIEM), and Endpoint Detection and Response (EDR) systems; monitoring, analyzing, and investigating security incidents.
Consistently taking on activities in Security Engineering, Architecting, and Operations.
Understanding of advanced computer science including: encryption, databases, operating systems, and networks.
Passionate about information security and privacy.
Well versed in security issues affecting data centre operations, such as cloud and mobile technology solutions
Committed to an ongoing partnership with other high profile groups within the organization (eg software development, infrastructure) to insure information security objectives are being understood and embraced
Ability to anticipate problems and recommend decisive action
Self-motivated with good organizational and communication skills
Ability to work collaboratively across the organization
Self-driven, creative, and resourceful
Excellent English language skills
Positive and approachable team player
Analytical and problem solving skills
Calm and productive under pressure
Detail-oriented and organized approach to work
Efficient and productive with good time management skills
Proven ability to meet internal and external deadlines
In depth knowledge of regulatory and business compliance standards including PCI DSS, ISO 27001, FISMA, FIPS 199/200, NIST 800-53, HITRUST, SSAE18 is essential
Demonstrated attention to professional development by obtaining industry recognized credentials such as PCNSE, CISSP, CISA, CISM, PMP, and other certifications is highly preferred
Candidates with Palo Alto Networks experience will be highly preferred
Willingness to travel globally up to 15% of the time
Possess a valid EU passport
Ability to pass a background and security check
We offer:
Stable job and career development opportunities
Great office at top location
Attractive salary and additional incentives
Special discounts & offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and Corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses
We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives.

If this opportunity sounds appealing to you, apply now! Send us your CV.

*Please note that only shortlisted candidates will be contacted.
Изисквания към кандидата

Езикови познания:

Трудов опит:
С професионален опит над 3 г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

ИТ и Компютърни специалисти
Населено място:
Гр. София
гр. София 1784, бул. "Цариградксо шосе" 115 К, Хермес Бизнес Парк, сграда Б
TELUS International Europe
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за TELUS International Europe може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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