Human Resources Representative- София
This is an HR Specialist role that suits naturally positive people who enjoy making others’ lives easier, and it will also appeal to those who enjoy problem solving.
The People Solutions Centre Representative (PSC Reps) is the first point of contact for all employees. They provide advice, guidance and direction on employee related queries.

A PSC Reps will provide a staff experience that is positive, pro-active and professional, they are passionate and committed to consistent process improvement.
PSC Reps use a best in class data-driven, fact-based approach that supports the employee by providing relevant, timely, and comprehensive answers to queries.

Key Responsibilities:
Prepare new hire and termination related documentation and process employee lifecycle events.
Manage the administration of benefits and answer any employee related queries
Prepare weekly and monthly HR reports
Input employee data in the company’s information systems
Professionally manage multiple communication channels to engage with and resolve staff queries including questions on internal HR policies.
Focus on first time resolution by providing a high level of customer service and support
Know how to quickly search and find data / knowledge from the various information systems in pursuit of query resolution.
Maintain excellent standards of integrity, professionalism and confidentiality at all times
Facilitate timely and effective resolution of the query in collaboration with other Subject Matter Experts as necessary and stay connected until resolution has been confirmed.

Skills & Qualifications:
Experience in a human resources administration, administrative or client support role
Fluent level of the Bulgarian Language, both written and verbal
Fluent level of the English Language (B2 minimum requirement)
Proficiency in other European language is an advantage
Obtained Bachelor’s degree, preferably in the field of HR, Economics or related.
Proficient in the use of MS Office with special focus on Excel
Excellent customer service skills
Ability to manage multiple tasks and adapt to change in fast-paced dynamic environment
Consistent on meeting SLAs and targets

What we offer:
Competitive salary
Initial and ongoing trainings to support your development
Opportunities for personal and professional growth
Rewards and recognition programs
Employee Referral Program
Health Insurance
Multisport Card
Monthly Transportation Allowance
Corporate Discounts
Excellent office location in one of the top Business Buildings in Sofia easily accessible from any point by public transportation – Advance Business Center 2, 1715 Sofia, 2 Samara Street

Possibilities for a hybrid work from home model
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език, Немски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Експертен персонал без ръководни функции

Човешки ресурси
Населено място:
Гр. София
район р-н Лозенец ж.к. Младост 4, Бизнес парк София, сграда 5А, ет. 3
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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