UpSkill Ltd.

Customer Support Specialist with Spanish or Portuguese
Upskill is transforming traditional HR Services into exciting, engaging, and effective Human Relations! Our team of experts is well-versed and experienced in delivering a large range of Talent Acquisition services. We are specialized in IT, ITO, BPO, SSC, SDC Recruitment, Executive Search and HR Consultancy. We are building strong connections and facilitating efficient relations between job applicants and employers.
We support both large international and local companies in growing their business, providing them with the best talent to help them succeed!
As a recruitment agency, we will provide you with all the information needed about the company, we will answer all your questions and will prepare you for the interview with the client.
Our client is a hybrid company created to support business. The company mission is to help companies of all sizes to optimize their business processes via their network and knowhow and benefit from the improved efficiency and quality of service in their business units.
On their behalf we are currently looking for Customer Support Specialists with Spanish or Portuguese.

What you will do?
• Record support requests, prioritizing and escalating as required;
• Handle all incoming Customer e-mail or telephone inquiries and requests in a timely and professional manner;
• Manage outstanding issues and keep clients informed;
• Assist with the implementation of a Support Knowledge Base and similar process improvements.

• Fluency in English (written and verbal);
• Fluency in Spanish or Portuguese (written and verbal);
• Ability to work on US hours for the Spanish speakers;
• Customer service orientation;
• Excellent communication skills and good telephone manner;
• General understanding of Internet services such as email, FTP, etc.;
• Comfortable with using MS Office Applications suite;
• Fast learning person with analytical and problem-solving skills.

An advantage would be:
• Knowledge of invoicing/accounting packages;
• Data transfer protocols.

What the company can offer?
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity in multinational corporate environment;
• Opportunity to practice and further improve your foreign language skills;
• Professional trainings in an international atmosphere;
• Young and enthusiastic team;

If you meet the above-mentioned criteria, don’t hesitate to apply! We welcome the opportunity to learn more about you! Please send your CV in English.
Please note that only short-listed candidates will be contacted. License No.2826.
We will treat your application with full confidentiality!
Изисквания към кандидата

Езикови познания:
Английски език, Португалски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Експертен персонал без ръководни функции

Бизнес /консултантски услуги
Населено място:
Гр. София
София, ул. Йоан Екзарх 7
UpSkill Ltd.
Агенция за подбор на персонал
Детайли за организацията:
Повече информация за UpSkill Ltd. може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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