Junior retention ambassador- София

General duties:
Responsibilities include:

Plan and execute digital marketing retention-oriented campaigns through different channels (e.g. Facebook Ads, Google Ads, E-mail marketing, Social media positioning etc.);
Measure performance with regular tracking of KPI’s.;
Analyze customer insights, influencing engagement metrics, digital funnel conversions and continuous search for testing and improving processes options in digital channels oriented towards customer experience.
IDesign customer loyalty, identify at-risk customers, reduce churn, and attract new customers in a crowded marketplace;
Execute campaigns in different channels (online & offline) for retention and customer loyalty improvement.
Requirements:
Who is this for?

Are you passionate about the digital industry and interested in becoming a professional?
Are you hungry to learn and you want to leave your mark on a high-profile project?
Are you hard working, humble, creative, innovative, hands-on, quick learner?
Are you able to solve problems in situations when other people give up?
Do you have sharp written & verbal communication, or design skills?
Are you always striving to go above and beyond to achieve goals?

If the answer for most of the questions above is yes, then you are one of us. Apply to become part of our mission: to challenge norms and lead by example the transformation of the banking sector marketing into a creative, personalized, data-driven marketing!

Why we want you?

We are looking for a Junior Retention Ambassador to join our digital marketing team, that is constantly looking to innovate and deliver exceptional results. As a part of digital retention team you will take a big part improving the way we retain, engage and convert our customer base, through data driven marketing and loyalty program development.

What type of person we're looking for?

Data-driven starving to dive deep at user funnels and customer experience journeys;
Experience and knowledge in designing loyalty programs or relationship strategies;
Creative in thinking and implementing different tactics in order to develop behavioral habit loops.
A positive go-getter with a can-do attitude and critical thinking.

DSK Bank offers:
Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
Dynamic and challenging job;
Friendly work environment;
Preferences for bank products and services;
Competitive interest rate for mortgage loans for employees;
Annual bonus scheme depending on the achieved results;
Preferential conditions for Multisport card;
Great location – in the heart of Sofia’s city centre.

Documents for application:
Detailed CV with a recent photo.